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For Companies At a Glance
- Tasks: As a Food Runner, you'll deliver delicious dishes and drinks while ensuring guest satisfaction.
- Company: Join Dishoom, a celebrated restaurant group inspired by the vibrant Irani cafes of Bombay.
- Benefits: Enjoy free meals, flexible shifts, wellness support, and discounts for friends and family.
- Other info: Work in a dynamic environment with opportunities for career advancement and unique team events.
- Why this job: Be part of a fun, inclusive team that values your growth and celebrates hard work.
- Qualifications: No prior hospitality experience needed; just bring your enthusiasm and willingness to learn!
Job Description
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we'll support you
At Dishoom, we care about supporting you and your well-being (inside and outside of work).
With this, we tend to think about our team's well-being in four different ways:
Financial
Free weekly wage advances and emergency cash.
Access to our savings support & financial health planning tool.
Up to 50% off when dining at Dishoom with friends and family.
Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
Mental & Physical
All Babus (Managers) are fully trained in mental health support & First Aid.
Dedicated support from our confidential advice helpline – available to you or someone in your household – 24 hours a day, 365 days of the year.
On demand GP appointments, free counselling sessions and life coaching through our wellness app.
Free fitness sessions every month (including yoga and spin classes).
Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord's.
Socials
We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year.
You'll be invited to our:
- Family Mela (Family summer festival)
- Huge Christmas celebration
Plus, we host regular team events across our cafes.
Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- 15-16 per hour inclusive of tronc (based on the last 3-month's average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday – Sunday availability required.
- A weekly changing rota provided at least 6 days in advance.
- We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year – paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school.
- No uniforms here – smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests.
We are looking for curious, energetic and helpful people to join our team as a Food Runner.
Our Food Runners:
- Deliver huge trays of food and drink to all of our guests, dealing with any special requests (e.g. allergies), and always make sure we have everything we need for a smooth shift!
- Work in a very big and busy environment. In Dishoom you can easily total an average step count of just over 20,000 steps per shift.
In return, we'll ensure you're always supported on shift, with a number of Babus (Managers) plus 40-50 other Dishoomwalles all working together.
So what are we looking for?
- If you haven't worked in hospitality before, no problem, we'll provide the right training and support to set you up for success.
- Previous work experience in a role – minimum 6 months is preferred – any industry.
- A willingness to learn about food, drink and looking after people (guest and team alike).
At Dishoom – everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Food & Beverage, Front of House, Hospitality, F&B Assistant, Food Server, Food Service Assistant, Commis Waiter, Team Member.
Food Runner - Edinburgh employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Runner - Edinburgh
✨Tip Number 1
Familiarise yourself with Dishoom's unique culture and values. Understanding their commitment to hospitality and community will help you connect with the team during your interactions.
✨Tip Number 2
Show enthusiasm for the role by engaging with current employees or visiting a Dishoom location. This will give you insights into the work environment and demonstrate your genuine interest in joining the team.
✨Tip Number 3
Prepare to discuss your previous experience in a way that highlights your teamwork and customer service skills. Even if your background isn't in hospitality, focus on how your past roles have equipped you to thrive in a busy environment.
✨Tip Number 4
Be ready to showcase your willingness to learn and adapt. Dishoom values training and development, so expressing your eagerness to grow within the company can set you apart from other candidates.
We think you need these skills to ace Food Runner - Edinburgh
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Food Runner does at Dishoom. Familiarise yourself with the responsibilities and expectations outlined in the job description.
Tailor Your CV: Highlight any relevant experience you have in hospitality or customer service. Even if your previous roles were in different industries, focus on transferable skills like teamwork, communication, and a willingness to learn.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Dishoom specifically and how your values align with their commitment to hospitality and community.
Showcase Your Personality: Dishoom values curious and energetic individuals. Use your application to convey your personality and passion for food and hospitality. Share any personal anecdotes that demonstrate your dedication to providing excellent service.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Dishoom values individuals who are genuinely interested in looking after people and creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since you'll be working in a busy environment with many team members, highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles or how you handle busy situations.
✨Be Prepared for Practical Scenarios
Expect to discuss how you would handle specific situations, such as dealing with special requests or managing allergies. Think about your responses ahead of time and be ready to showcase your problem-solving skills.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training programmes they offer or how they support team members' well-being.