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- Tasks: Lead a dynamic team in a busy café, ensuring top-notch service and managing wait times.
- Company: Join Dishoom, a celebrated restaurant group inspired by the Irani cafes of Bombay since 2010.
- Benefits: Enjoy financial support, mental health resources, and discounts while dining with friends and family.
- Why this job: Be part of a mission-driven team that contributes meals to children in need while enjoying a vibrant culture.
- Qualifications: Experience as a Floor Manager in a high-volume restaurant is essential; leadership and attention to detail are key.
- Other info: No uniforms required; smart casual attire encouraged, plus exciting team events and a chance to visit Bombay!
The predicted salary is between 36000 - 42000 £ per year.
Floor Manager – London
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have locations across London, Edinburgh, Manchester, Birmingham and our Bar-Cafes in Brighton and Cambridge.
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, to our dedication to helping to feed children through Meal for a Meal. As of January 2024, we have donated 20 million meals (and counting) to children in the UK and India. As a Dishoomwalle, you contribute 55 meals per shift to this cause.
How we’ll support you
At Dishoom, we care about supporting you and your well-being (inside and outside of work). With this, we tend to think about our team’s well-being in four different ways:
Financial
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- Up to 50% off when dining at Dishoom with friends and family.
Mental & Physical
- All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline – available to you or someone in your household – 24 hours a day, 365 days of the year.
- Healthcare cash plan.
- Free fitness sessions every month (including yoga and spin classes).
Social
- Family Mela (Family summer festival)
- Huge Christmas celebration
Plus, we host regular team events across our cafes.
- Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible guided tour of Bombay with our co-founders!
What to expect
- 42,000-45,000 per year inclusive of tronc. We pay on a monthly basis.
- A full-time role working across 5 days, Monday – Sunday availability required.
- We’re an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts.
- Access to our award-winning training programmes and support.
- Paid holidays including Christmas Day and Boxing Day, plus an extra day for parents to take their children to school.
- No uniforms here – smart casual and comfortable is key.
Have you got Seva?
We believe we are at our happiest when we are contributing to the world to the best of our abilities. This goes beyond just serving people, we take them in and truly look after them. Guests and team alike.
We are on the lookout for a Floor Manager to join our cafes across London. Our Babus’ (Managers) are imperative to the success of our business.
Dishoom is busy; circa 8,000 covers per site per week, with demanding shifts & first-class service execution. You will manage wait times and lead huge teams.
Our Babus’ Day out and Christmas celebration is our way of saying ‘thank-you’ to our teams!
What we are looking for
- You have been working as a Floor Manager in a high volume, multi-faceted bar/restaurant environment for the past few years.
- You’re first-class in everything you do and want to find an environment that’s as obsessive about quality as you are.
- You have an eye for detail; always upholding the highest standards.
- You’re a great leader who cares about your people.
- You have a genuine commitment to making people happy – guests and team alike.
At Dishoom – everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds to apply.
#J-18808-Ljbffr
Floor Manager - London employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - London
✨Tip Number 1
Familiarize yourself with Dishoom's unique culture and values. Understanding their commitment to hospitality and community involvement will help you align your approach during the interview process.
✨Tip Number 2
Highlight your experience in managing high-volume environments. Be prepared to discuss specific examples of how you've successfully led teams and maintained service quality under pressure.
✨Tip Number 3
Demonstrate your leadership style by sharing stories that showcase your ability to motivate and support your team. Dishoom values managers who genuinely care about their people, so make this a focal point.
✨Tip Number 4
Prepare to discuss how you contribute to a positive guest experience. Think of ways you've gone above and beyond to ensure customer satisfaction, as this aligns with Dishoom's mission of making people happy.
We think you need these skills to ace Floor Manager - London
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with Dishoom's values and mission. Highlight your alignment with their commitment to hospitality, community support, and inclusivity in your application.
Showcase Relevant Experience: Emphasize your previous experience as a Floor Manager in high-volume environments. Provide specific examples of how you've successfully managed teams and maintained high service standards.
Highlight Leadership Skills: Discuss your leadership style and how you motivate and support your team. Mention any training or mentoring experiences that demonstrate your commitment to developing others.
Express Your Passion for Hospitality: Convey your genuine enthusiasm for the hospitality industry and your desire to contribute positively to both guests and team members. Share any personal anecdotes that reflect your dedication to making people happy.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Share specific experiences that highlight your commitment to providing exceptional service and how you contribute to creating a welcoming atmosphere for both guests and team members.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll be leading large teams. Prepare examples of how you've successfully managed teams in high-pressure environments. Discuss your approach to motivating staff and ensuring smooth operations during busy shifts.
✨Highlight Your Attention to Detail
Dishoom values high standards, so be ready to discuss how you maintain quality in every aspect of service. Provide examples of how your attention to detail has positively impacted guest experiences or operational efficiency in your previous roles.
✨Emphasize Your Commitment to Community
Dishoom is dedicated to giving back, so share any relevant experiences you have with community service or initiatives. Talk about how you can contribute to their mission of making a positive impact, such as through Meal for a Meal.
