At a Glance
- Tasks: Lead a vibrant team in a bustling café environment while ensuring top-notch service.
- Company: Join Dishoom, a celebrated hospitality brand inspired by Bombay's Irani cafés.
- Benefits: Enjoy free meals, wellness support, and generous dining discounts every month.
- Other info: Flexible shifts, career growth opportunities, and a fun, inclusive workplace await you.
- Why this job: Be part of a mission-driven team that values people and community impact.
- Qualifications: Experience as a Floor Manager in a busy bar or restaurant is essential.
The predicted salary is between 39000 - 44000 £ per year.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafés and all of the food and drink of Bombay. We have Dishoom cafés across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar‑Cafe opened in Portobello this Spring!
Plus, we have kitchens across London to ensure our guests can enjoy our food at home! As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoom‑walle contributing to 55 meals per shift!
How We’ll Support You
- Financial: Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. £100 monthly to spend when dining in Dishoom each month. Post this £100, 50% during the day, and 25% in the evening for you and up to 5 people. Access to our Healthcare cash plan. Enhanced family leave and pay, plus specific Dishoom‑walle benefits for those growing little families.
- Mental & Physical: All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline – available to you or someone in your household – 24 hours a day, 365 days of the year. On‑demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes). Calling all cricket fans, we have our very own Dishoom Premier League (an in‑house cricket tournament) where you get to compete with your team at Lord’s.
- Socials: We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year. Family Mela (Family summer festival). Huge Christmas celebration. Regular team events across our cafés. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders.
What to Expect
- Free team meals every shift, plus all the Chai you can drink!
- £39,000‑£44,000 per year inclusive of tronc. We pay on a monthly basis.
- A full‑time role working across 5 days, Monday‑Sunday availability required.
- A weekly changing rota provided at least 6 days in advance.
- We’re an all‑day dining café, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award‑winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoom‑walies last year!
- The usual number of days holiday a year – paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here – smart/casual and comfortable is key, and of course trainers are fine.
We’re Looking for a Floor Manager
You have been working as a Floor Manager in a high‑volume, multi‑faceted bar/restaurant environment for the past few years. You’re first‑class in everything you do and want to find an environment that’s as obsessive about quality as you are and help you flourish. You have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands. You’re a great leader who really cares about your people. Your big‑hearted approach will make coaching and developing other members of the team a natural focus. You have a genuine commitment to making people happy – guest and team alike – to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
At Dishoom – everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Floor Manager for New opening employer: Dishoom
At Dishoom, we pride ourselves on being one of the best employers in the hospitality sector, offering a vibrant work culture that prioritises well-being and personal growth. With generous benefits such as free meals, mental health support, and unique team events like our in-house cricket tournament, we foster a supportive environment where every team member can thrive. Our commitment to inclusivity and community engagement, alongside opportunities for career advancement, makes Dishoom an exceptional place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager for New opening
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Dishoom and its values. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to coach and develop others, as this is key at Dishoom.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Dishoom family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager for New opening
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share why you’re excited about the Floor Manager role at Dishoom and how our values resonate with you. We want to see your personality come alive on the page!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in high-volume environments and any leadership roles you've had. We’re looking for someone who’s first-class in everything they do, so make that clear!
Be Specific:Use specific examples to demonstrate your skills and achievements. Whether it’s a time you improved team morale or enhanced guest experiences, we want to hear about it! Concrete examples help us see how you can contribute to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Dishoom family!
How to prepare for a job interview at Dishoom
✨Know the Dishoom Story
Before your interview, dive into the history and values of Dishoom. Understand their commitment to hospitality and community, as well as their unique take on Bombay's Irani cafés. This knowledge will not only impress but also show that you genuinely care about being part of their mission.
✨Showcase Your Leadership Skills
As a Floor Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to coach and develop others, as well as how you create a positive atmosphere for both guests and staff.
✨Emphasise Your Attention to Detail
Dishoom prides itself on quality and safety. Be ready to discuss specific instances where your attention to detail made a difference in service or operations. Whether it’s maintaining standards or ensuring guest satisfaction, demonstrate how you uphold excellence in every aspect.
✨Be Yourself and Connect
Dishoom values authenticity and a big-hearted approach. During the interview, let your personality shine through. Share your passion for hospitality and how you connect with people. Building rapport with the interviewers can set you apart and show that you’re a great fit for their team culture.
