At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at Dishoom.
- Company: Join Dishoom, a beloved restaurant with a focus on quality and community.
- Benefits: Enjoy free meals, wellness support, and a competitive salary of £44,000–45,500.
- Other info: Join our fun team events and enjoy a supportive, inclusive workplace.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience as a Floor Manager in a busy bar/restaurant setting is essential.
The predicted salary is between 44000 - 45500 £ per year.
How we'll support you
At Dishoom, we care about supporting you and your well‑being (inside and outside of work). With this, we tend to think about our team's well‑being in four different ways:
- Financial
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- £100 monthly to spend when dining in Dishoom each month. Post this £100, 50% during the day, and 25% in the evening for you and up to 5 people.
- Access to our Healthcare cash plan.
- Enhanced family leave and pay, plus specific Dishoom‑walle benefits for those growing little families.
- Mental & Physical
- All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year.
- On demand GP appointments, free counselling sessions and life coaching through our wellness app.
- Free fitness sessions every month (including yoga and spin classes).
- Calling all cricket fans, we have our very own Dishoom Premier League (an in‑house cricket tournament) where you get to compete with your team at Lord's.
- Socials
- We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year. You'll be invited to our Family Mela (Family summer festival) and Huge Christmas celebration.
- Plus, we host regular team events across our cafes.
- Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £44,000–45,500 per year inclusive of tronc. We pay on a monthly basis.
- A full‑time role working across 5 days, Monday‑Sunday availability required. A weekly changing rota provided at least 6 days in advance.
- We're an all‑day dining cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award‑winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoom‑walles last year!
- The usual number of days holiday a year – paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school.
- No uniforms here – smart/casual and comfortable is key, and of course trainers are fine.
Dishoom is busy; circa 8,000 covers per site per week, with demanding shifts & first‑class service execution.
As a Floor Manager:
You have been working as a Floor Manager in a high volume, multi‑faced bar/restaurant environment for the past few years. You're first‑class in everything you do and want to find an environment that's as obsessive about quality as you are and help you flourish. You have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands. You're a great leader who really cares about your people. Your big‑hearted approach will make coaching and developing other members of the team a natural focus. You have a genuine commitment to making people happy – guest and team alike – to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
So, what are we looking for?
At Dishoom – everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Floor Manager - Covent Garden, London employer: Dishoom
At Dishoom, we pride ourselves on being an exceptional employer that prioritises the well-being of our team members both inside and outside of work. With a strong focus on financial support, mental health resources, and opportunities for personal growth, we foster a vibrant and inclusive work culture in the heart of Covent Garden. Our commitment to employee development is evident through our award-winning training programmes and unique experiences like the Bombay Bootcamp, making Dishoom not just a workplace, but a community where you can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Covent Garden, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dishoom. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dishoom
Don't be shy about reaching out to Dishoom directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager - Covent Garden, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dishoom and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dishoom
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
