At a Glance
- Tasks: Lead a talented team, ensuring top-notch service and a vibrant atmosphere.
- Company: Join Dishoom, a celebrated café chain inspired by Bombay's rich culture and history.
- Benefits: Enjoy free meals, discounts, healthcare plans, and amazing team parties!
- Why this job: Be part of a supportive environment that values your growth and happiness.
- Qualifications: Experience as an Assistant Manager in a busy setting is essential.
- Other info: Opportunity to join the Bombay Bootcamp after 5 years of service!
The predicted salary is between 30000 - 42000 £ per year.
Full-time role, 45 hours per week, 5 days.
From Bombay with Love. Dishoom cafés are bustling spaces where people come together to break down barriers and share in a love of Bombay food and culture. Each of our restaurants pay homage to old Irani cafés and are deeply rooted in some aspect of Bombay history. Our Edinburgh café sits in a stunning 1920s-era listed building and honours the academic pursuits of Sir Patrick Geddes – a Scottish botanist, sociologist, town planner who founded the department of Sociology & Civics at Bombay University.
We believe we are at our happiest when we are contributing to the world to the best of our abilities. This goes beyond just serving people; we take them in and truly look after them. Guests and team alike.
We’re looking for a Floor Manager to join our big-hearted and talented team. You have been working as an Assistant Manager or Assistant General Manager in a busy environment for the past few years. You’re first-class in everything you do and want to find an environment that’s as obsessive about quality as you are. You have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands. You’re a great leader who really cares about your people. Your big-hearted approach will make coaching and developing other members of the team a natural focus. You have a genuine commitment to making people happy - guest and team alike – to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends. You want to be part of a company that can help you flourish and become the best you can be.
How we’ll support you:
- Wholesome team meals and bottomless hot drinks on shift
- Half price food and drink at all our cafés before 5pm and 25% discount thereafter
- The usual 28 days paid holiday, including Christmas Day and Boxing Day off. Plus, if you have children, one extra day to take them to their first day at school.
- Access a share of your earned wages whenever you need it.
- Healthcare cash plan.
- Industry leading Training and Development and encouragement to progress your career
- Handy bonus scheme for any successful friend you introduce to Dishoom.
- Free membership to Calm; the number one meditation and sleep app.
- Perkbox: Lots of amazing discounts including half price cinema tickets, savings on holidays and free coffee!
- All managers are enrolled to be fully-trained in mental health support and first aid.
- There is a dedicated confidential advice helpline - available 24 hours a day, 365 days of the year!
- Sporting events (including the Dishoom Premier League, our competitive in-house cricket competition) discounted gym memberships, classes and yoga sessions
- The best team parties in the industry. Think: Huge summer festival with music, fairground rides, food, drink and pampering; Legendary Christmas party with food, drinks and games; Regular nights out on Dishoom with team get-togethers
- Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders!
Dishoom is an award-winning place to work and we care deeply about being a place where jobs turn into satisfying, long-lasting careers.
Glassdoor #1 Best Place to Work in Hospitality (2022 & 2023)
Casual Dining Awards - Employer of the Year (2023)
Personnel Today Awards - Health & Wellbeing Award (2022)
Personnel Today Awards - Learning & Development (2022)
17,000,000 (and counting) school meals donated as part of our charitable work with Magic Breakfast and Akshaya Patra - each and every team member has helped us get to this milestone!
Send your application today and one of our dear team will get back to invite you to meet with us.
Floor Manager employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with Dishoom's unique culture and values. Understanding their commitment to quality and community will help you connect with the team during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in busy environments. Highlighting your ability to coach and develop others will resonate well with Dishoom's ethos.
✨Tip Number 3
Research the history of Dishoom and its homage to Bombay culture. Being able to discuss this knowledge during your conversation will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Prepare to discuss how you ensure high standards in service and safety. Sharing specific instances where you've maintained these standards will show that you're a perfect fit for the Floor Manager position.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dishoom's unique culture and values. Highlight your alignment with their commitment to quality, guest satisfaction, and team support in your application.
Tailor Your CV: Make sure your CV reflects your experience as an Assistant Manager or similar roles. Emphasise your leadership skills, attention to detail, and any relevant achievements that demonstrate your ability to uphold high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to making people happy. Use specific examples from your past experiences to illustrate how you can contribute to the Dishoom team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organised and professional.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal stories about how you've gone above and beyond to create memorable experiences for guests, as this aligns with Dishoom's values of caring for both guests and team members.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll be expected to lead and develop your team. Prepare examples of how you've successfully coached and motivated staff in previous roles. Highlight your ability to maintain high standards while fostering a positive work environment.
✨Emphasise Attention to Detail
Dishoom prides itself on quality and attention to detail. Be ready to discuss specific instances where your keen eye for detail has made a difference in service or operations. This will show that you understand the importance of upholding the highest standards.
✨Connect with Dishoom's Values
Research Dishoom's history and values before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding community involvement and making people happy. This connection can set you apart as a candidate who truly fits into their culture.