At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for our guests.
- Company: Join Dishoom, a celebrated hospitality brand inspired by the Irani cafes of Bombay.
- Benefits: Enjoy free meals, discounts, wellness support, and exciting team events.
- Other info: Opportunities for growth and development with award-winning training programmes.
- Why this job: Be part of a vibrant team making a real impact in the community.
- Qualifications: Previous experience as a server in a busy restaurant is essential.
The predicted salary is between 18 - 21 £ per hour.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello earlier in the Spring!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we'll support you
- Financial: Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. Up to 50% off when dining at Dishoom with friends and family. Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
- Mental & Physical: All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year. On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes). Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord's.
- Socials: We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year. You'll be invited to our Family Mela (Family summer festival) and Huge Christmas celebration. Plus, we host regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £18 - £21 per hour inclusive of tronc (based on the last 3-month's average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required. A weekly changing rota provided at least 6 days in advance.
- We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.
As a Server/Waiter/Waitress:
- Greet our guests day or night with a smile that makes them instantly feel welcomed.
- Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes.
- You are on point for your guests' experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
So, what are we looking for?
- Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
- A desire to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Server - Edinburgh employer: Dishoom
Dishoom is an exceptional employer in the hospitality sector, renowned for its commitment to employee well-being and development. With a vibrant work culture that celebrates diversity and inclusivity, team members enjoy benefits such as free meals, wellness support, and opportunities for personal growth through award-winning training programmes. Located in Edinburgh, Dishoom not only offers a dynamic work environment but also fosters a sense of community with regular team events and unique experiences like the Bombay Bootcamp for long-serving staff.
StudySmarter Expert Advice🤫
We think this is how you could land Server - Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dishoom's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hospitality skills! Since Dishoom values a warm welcome, think about how you can demonstrate your friendliness and attentiveness during the interview. Role-play with a friend to nail those greeting and service scenarios.
✨Tip Number 3
Show off your knowledge of the menu! Brush up on Dishoom's dishes and drinks so you can chat confidently about them. This not only impresses the interviewers but also shows your passion for the role and the brand.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics or training opportunities. This shows you're keen to grow and be part of the Dishoom experience. And remember, apply through our website for the best chance!
We think you need these skills to ace Server - Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share why you want to be part of the Dishoom family and how you connect with our mission of looking after people.
Highlight Relevant Experience:Make sure to mention your previous experience as a Server or Waiter. We want to see how you've thrived in busy environments and followed detailed steps of service, so don’t hold back on those examples!
Be Yourself:We’re all about authenticity at Dishoom. Use your own voice in your application and let us know what makes you unique. We value diverse backgrounds and experiences, so don’t be shy!
Apply Through Our Website:Ready to take the plunge? Head over to our website to submit your application. It’s the best way to ensure we see your amazing skills and passion for joining our team!
How to prepare for a job interview at Dishoom
✨Know Your Dishoom
Before the interview, dive into Dishoom's menu and ethos. Familiarise yourself with their signature dishes and drinks, as well as their commitment to community and sustainability. This knowledge will not only impress your interviewers but also show that you genuinely care about the brand.
✨Showcase Your Seva
Dishoom values 'Seva', which means selfless service. Be prepared to share examples from your previous roles where you went above and beyond for guests or colleagues. Highlighting your dedication to creating memorable experiences will resonate well with the team.
✨Practice Your Communication Skills
As a Server, clear communication is key. During the interview, practice articulating your thoughts clearly and confidently. You might even role-play common scenarios, like greeting guests or handling complaints, to demonstrate your ability to communicate effectively under pressure.
✨Embrace the Team Spirit
Dishoom thrives on teamwork, so be ready to discuss how you collaborate with others. Share stories that showcase your ability to work in a busy environment, support your teammates, and contribute to a positive atmosphere. This will highlight your fit within their vibrant culture.
