At a Glance
- Tasks: Lead a vibrant team in a high-energy dining environment, ensuring exceptional guest experiences.
- Company: Join Dishoom, a fast-paced restaurant chain known for its lively atmosphere and diverse culture.
- Benefits: Enjoy free meals, competitive salary, mental health support, and fun team events.
- Other info: Flexible shifts, smart-casual dress code, and opportunities for personal growth await you.
- Why this job: Be part of a dynamic team where your leadership can create memorable dining experiences.
- Qualifications: Experience in high-volume dining and a passion for guest satisfaction are essential.
The predicted salary is between 39000 - 44000 £ per year.
About Dishoom
Dishoom is a fast‑moving restaurant chain characterised by high‑volume, multi‑faceted bar/restaurant operations. Over 8,000 covers are handled per site per week with a variety of daytime and evening shifts.
How we’ll support you
- Financial: free weekly wage advances and emergency cash; access to savings support & financial health planning tool; £100 monthly to spend at Dishoom; healthcare cash plan; enhanced family leave and pay.
- Mental & Physical: mental health support & First Aid training; confidential advice helpline 24/7; on‑demand GP appointments; free counselling sessions; life coaching via wellness app; free fitness sessions, including yoga and spin.
- Social: team events and celebrations such as Family Mela and Christmas celebration; regular team events across cafes.
What to expect
- Free team meals every shift and unlimited chai.
- £39,000‑£44,000 per year inclusive of tronc; paid monthly.
- Full‑time role: 5 days per week, Monday‑Sunday availability required.
- Weekly rota provided at least six days in advance.
- All‑day dining cafe operating across daytime and evening shifts.
- Access to award‑winning training programmes and support.
- Holiday entitlement paid at usual rate; sites closed on Christmas Day and Boxing Day; extra day for parents.
- Smart‑casual dress code; trainers acceptable.
So, what are we looking for?
- Previous experience as a Floor Manager in a high‑volume, multi‑faceted bar/restaurant environment.
- First‑class standards and obsessive quality orientation.
- Strong eye for detail, upholding highest safety and service standards.
- Leadership focused on people, coaching and developing team members.
- Commitment to guest and team happiness, fostering loyal guests and a positive team culture.
Dishoom is committed to an inclusive and diverse workplace and encourages people from all backgrounds, identities, and experiences to apply.
Floor Manager - High-Volume Dining Leadership & Guest Focus in Birmingham employer: Dishoom
Dishoom is an exceptional employer that prioritises the well-being and growth of its team members in a vibrant, high-volume dining environment. With comprehensive financial support, mental health resources, and a strong emphasis on team culture, employees enjoy a rewarding work experience alongside opportunities for professional development through award-winning training programmes. The inclusive atmosphere and regular team events foster a sense of belonging, making Dishoom a fantastic place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - High-Volume Dining Leadership & Guest Focus in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Check out Dishoom's social media and website to see how they engage with their team and guests. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or resolved a guest issue. Being able to share these experiences will demonstrate your fit for the Floor Manager role and your commitment to guest happiness.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team events, training programmes, or how they maintain their high standards. This not only shows your interest but also helps you gauge if Dishoom is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality and passion for the role right from the start. We can’t wait to see what you bring to the table!
We think you need these skills to ace Floor Manager - High-Volume Dining Leadership & Guest Focus in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. We want to see your enthusiasm for creating memorable guest experiences and how you can bring that energy to our team at Dishoom.
Highlight Relevant Experience:Make sure to detail your previous experience as a Floor Manager in high-volume settings. We’re looking for specific examples of how you've maintained quality standards and led teams effectively in fast-paced environments.
Be Personable and Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique approach to leadership and how you foster a positive team culture, as this is key to our success at Dishoom.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our vibrant team!
How to prepare for a job interview at Dishoom
✨Know the Dishoom Vibe
Before your interview, get familiar with Dishoom's unique atmosphere and values. Understand their commitment to guest happiness and team culture. This will help you align your answers with what they’re looking for in a Floor Manager.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience managing teams in high-volume settings. Share specific examples of how you've coached and developed team members, and how you maintain high safety and service standards. This will demonstrate your fit for the role.
✨Emphasise Attention to Detail
Dishoom values an eye for detail, so prepare to talk about how you ensure quality in every aspect of service. Think of instances where your attention to detail made a difference in guest satisfaction or team performance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they foster team culture. This not only shows your enthusiasm but also helps you gauge if Dishoom is the right fit for you.
