At a Glance
- Tasks: Greet guests with a smile and ensure their needs are met in a vibrant café environment.
- Company: Join a renowned restaurant known for its welcoming atmosphere and growth opportunities.
- Benefits: Earn £16–£17 per hour, enjoy free meals, and access mental health support.
- Other info: Participate in fun team events and contribute to charitable initiatives.
- Why this job: Be part of a team that values your growth and offers exciting social events.
- Qualifications: 1 year of experience in a high-volume restaurant and a passion for guest service.
Requirements
- Previous work experience as a Host – at least 1 year minimum in a high volume restaurant/bar environment, following detailed steps of service and use of guest management systems.
- A desire to grow; we only promote from within.
- Basic knowledge of guest management systems and a willingness to participate in our award‑winning Babu Manager Masterclass programme.
Responsibilities
- Greet guests day or night with a smile that makes them instantly feel welcomed.
- Transport guests to the Irani cafés of Bombay, understand their wants and needs, and find ways to exceed their expectations.
- Maintain a stickler for details, ensuring clear communication to guests and team alike, and that any special requirements are taken care of.
What to Expect
- Hourly rate of £16–£17 (inclusive of tronc) based on the last 3‑month average.
- Full‑time role, 5 days a week, Monday–Sunday availability required with a weekly rota provided at least 6 days in advance.
- All‑day dining café – daytime and evening shifts; not usually late nights.
- Monthly payment schedule.
- Paid holidays at usual rate, closed Christmas Day and Boxing Day; extra day for schools if you have children.
- Smart casual dress code – no uniforms required.
Benefits & Support
- Free weekly wage advances and emergency cash.
- Access to savings support & financial health planning tool.
- Up to 50% off when dining at Dishoom.
- Enhanced family leave and pay.
- Mental and physical well‑being support: mental health support & first aid for managers, confidential helpline 24/7, on‑demand GP appointments, free counselling, life coaching app, free monthly fitness sessions (yoga, spin).
- Team meals every shift and unlimited Chai.
- Social events: Family Mela, Christmas celebration, regular team events.
- Annual educational trip ("Bombay Bootcamp") for 5‑year employees.
- Participation in Dishoom Premier League cricket tournament and annual football league.
- Company philanthropic initiatives – 30million meals donated, 55 meals per shift contributed by each staff member.
About the Role
We are looking for friendly, attentive and organised people to join us as a Host. As a Host you will ensure guests receive a welcoming experience and that all special requirements are met.
New Opening Host / FOH Team Member / Senior Receptionist employer: Dishoom Limited
At Dishoom Limited, we pride ourselves on being an exceptional employer that values growth and development. Our vibrant work culture fosters teamwork and creativity, offering free team meals and comprehensive training to ensure you thrive in your role as Bar Support. Located in a bustling area, we provide unique opportunities for personal and professional advancement, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land New Opening Host / FOH Team Member / Senior Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dishoom Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dishoom Limited
Don't be shy about reaching out to Dishoom Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dishoom Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dishoom Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
