Restaurant Marketing Manager in Manchester

We are opening our newest Dishoom in Leeds this summer – serving up Bombay comfort food, all‑day dining, and big‑hearted hospitality in a beautiful new space. You're a big‑hearted and first‑class marketing manager, leading local marketing for Dishoom's north England cafés and overseeing Dishoom's position as one of the top eating and drinking destinations.

Responsibilities

• Define the annual local marketing strategies for our Leeds and Liverpool cafés, and oversee plans for Manchester, ensuring all are fully aligned with central marketing plans.
• Create and deliver the Leeds‑specific marketing plan in partnership with the Head of New Openings, Head of Restaurant Marketing, and your GM and Area Manager.
• Manage a team of three – a full‑time Marketing Manager based in Manchester and part‑time team members in Liverpool and Leeds (Café Team who spend dedicated time on local marketing each week). Provide clear direction and follow our Local Marketing Playbook to support local marketing goals.
• Track restaurant performance analytics across operational, guest and marketing metrics, doubling down on what works, pulling back on what does not, and sharing learnings across the wider team.
• Build an expert understanding of exactly how your cafés are performing across dayparts and the factors that are influencing performance.
• Report weekly and monthly on headline wins and losses, including monitoring the effectiveness of promotions to optimise and improve performance.
• Manage the overall Local Marketing budget for our Leeds, Liverpool and Manchester sites, ensuring effective spend across promotions, events, collateral, and local initiatives.
• Look for opportunities to grow Dishoom Store product sales in a natural way that is not harmful to the guest experience.

Brand Communications

• Ensure all in‑café and promotional activity is executed to brief and achieves desired results – feeding learnings back to central teams.
• Work with Brand Marketing Managers to support cultural and seasonal campaigns and collaborate with Café Teams to deliver hosted events and external activations.
• Partner with the Customer Experience, Brand, PR, and Creative teams to shape a compelling communications roadmap for café activity that excites our guests.
• Own each café's external digital footprint – ensuring up‑to‑date information and strong visuals across external platforms and 3rd‑party listings.

Relationships & Community

• Build meaningful relationships to keep Dishoom top‑of‑mind within local communities and become ‘the face’ of your café.
• Actively introduce potential guests to Dishoom via email, social platforms, in‑person local community engagement and local networking, and hosting pop‑ups / events outside of café.
• Facilitate strong knowledge sharing between central and Café Teams.

Team Leadership & Support

• Coach, support and develop a high‑performing team, ensuring local marketing responsibilities and objectives are achieved.
• Build strong relationships with your Café Teams, helping to create an army of brand ambassadors that are engaged and up‑to‑speed on marketing activities.

Qualifications

• Experience in marketing, PR, sales, events or a similar community‑facing role.
• A deep understanding of Leeds' and the broader northern restaurant scene, as well as the local neighbourhood dynamics.
• A natural relationship‑builder who thrives on meeting people and connecting communities.
• Commercially savvy: able to read data, spot opportunities, and pivot quickly.
• Excellent stakeholder and line management experience – as we open new restaurants this role has the potential to build in responsibility and manage more locations.
• A guest‑obsessed approach with strong instincts for hospitality, storytelling, and brand advocacy.
• Highly organised with the ability to manage competing priorities across multiple sites.

Benefits

• Regular team events, including a huge summer festival (our Family Mela) and Babus day out and Christmas party.
• Food from the café menu when working in cafes.
• Dishoom Black card with a monthly allowance for treating friends and family in our cafés in your own time.
• Access to a huge discount network saving you money on everything from flights to groceries.
• Subsidised yoga & gym memberships.
• Ongoing support to continue your personal development.
• Team members who work at Dishoom for five years are invited to attend Bombay Bootcamp – an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders.
• Plus you'll be in a team of super‑smart, supportive and ambitious people – all working to create something career‑defining.