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- Tasks: Lead a vibrant team in a bustling new restaurant, ensuring top-notch guest experiences.
- Company: Join Dishoom, a celebrated hospitality brand inspired by Bombay's Irani cafes.
- Benefits: Enjoy competitive pay, flexible dress code, and comprehensive well-being support.
- Why this job: Be part of a dynamic culture that values every team member and promotes growth.
- Qualifications: Experience in high-volume restaurant management with a focus on people development.
- Other info: Access award-winning training and enjoy additional leave for special family events.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to be opening our brand-new Dishoom in Leeds and we are on the lookout for a brilliant GM to lead the team. We are proud to be recognised as one of the best places to work in Hospitality. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello later this Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home.
Dishoom is busy; circa 8,000 covers per site per week, with demanding shifts and first-class service execution. You will be joining a culture that values Seva – seeing every team member as valuable and important to ensuring an all-around brilliant experience for our guests. Like any restaurant operation, our Babus (Managers) are imperative to the success of our business, and we empower you to do the right thing even when no one is looking. We never want to deter from our service standards, and aim to pursue unreasonable hospitality to our guests every day through Seva.
Responsibilities- Lead and develop a high-performing general management team in a busy, multi-faceted bar/restaurant environment.
- Maintain an obsessive commitment to quality in all aspects of operations, including guest experience, financial performance, and team development.
- Coach and develop team members, fostering a positive, high-care culture where coaching and growth are natural focuses.
- Ensure all paperwork, health and safety, and other controls are handled with accuracy and attention to detail.
- Manage guest flow and wait times during peak periods in a demanding, high-volume setting while maintaining service standards.
- Collaborate with senior leadership to support community initiatives and company-wide commitments (e.g., Meal for a Meal, charity partnerships).
- Competitive salary; paid monthly.
- Full-time role across 5 days, Monday–Sunday availability required; weekly rotating rota provided at least 6 days in advance.
- Access to award-winning training programs and development; 211 Dishoom-walles promoted last year.
- Flexible dress policy (smart/casual; trainers acceptable).
- Annual leave: standard days plus additional days for events such as children’s first day at school; sites closed Christmas Day and Boxing Day.
- Well-being support: private healthcare for you and your family, enhanced family leave and pay, mental and physical health resources, confidential helpline, on-demand GP, counselling, life coaching, and wellness programs.
- Senior General Manager/Senior Training Support Manager/Openings General Manager experience in a high-volume, multi-faceted bar/restaurant environment.
- Demonstrated leadership with a people-centric approach, and a commitment to coaching and developing others.
- Strong attention to detail and a proven ability to manage paperwork, health and safety, and controls with meticulous care.
- Dedicated to delivering exceptional guest experiences and maintaining team happiness, with a track record of raising standards through feedback and continuous improvement.
General Manager - Leeds employer: Dishoom Limited
Contact Detail:
Dishoom Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local hospitality events or join online forums where you can meet others who might know about openings at places like Dishoom.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with someone from the team, share why you love the hospitality industry and what excites you about leading a team at Dishoom. Your enthusiasm can really make you stand out!
✨Tip Number 3
Prepare for the interview by researching Dishoom’s values and culture. Think about how your experience aligns with their commitment to Seva and exceptional guest experiences. We want to see how you can contribute to that amazing atmosphere!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dishoom family!
We think you need these skills to ace General Manager - Leeds
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our values, especially Seva, and how you can contribute to creating unforgettable guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the General Manager role. Highlight your relevant experience in high-volume environments and your commitment to team development. We appreciate when candidates take the time to connect their skills to what we’re looking for.
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your professional achievements. Share a bit about your journey in hospitality and what drives you to lead a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Dishoom family!
How to prepare for a job interview at Dishoom Limited
✨Know Your Dishoom
Before the interview, dive deep into Dishoom's history and values. Understand their commitment to Seva and how they celebrate Irani cafes. This knowledge will help you connect your experience with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've developed high-performing teams in busy environments. Highlight your coaching techniques and how you've fostered a positive culture, as this aligns perfectly with what Dishoom is looking for.
✨Demonstrate Attention to Detail
Dishoom values meticulousness, especially regarding health and safety. Be ready to discuss how you've managed paperwork and controls in previous roles. Share specific instances where your attention to detail made a significant impact on operations or guest experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to manage guest flow and maintain service standards during peak times. Think of past experiences where you successfully handled high-pressure situations and be ready to explain your thought process and actions.
