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- Tasks: Lead a vibrant team in delivering exceptional service at our new Dishoom Leeds.
- Company: Join one of the best places to work in hospitality, celebrating Bombay's rich culture.
- Benefits: Competitive salary, free dining, wellness support, and exciting team events.
- Other info: Enjoy flexible shifts, no uniforms, and opportunities for personal growth.
- Why this job: Make a real impact while enjoying a fun, supportive work environment.
- Qualifications: Experience in high-volume restaurant management and a passion for people.
The predicted salary is between 33900 - 46200 ÂŁ per year.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar‑Cafe opened in Portobello this Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoom‑walle contributing to 55 meals per shift!
We are opening our newest Dishoom in Leeds this summer - serving up Bombay comfort food, all‑day dining, and big‑hearted hospitality in a beautiful new space.
Key responsibilities and expectations:
- You have been working as a Floor Manager in a high volume, multi‑faced bar/restaurant environment for the past few years, managing up to 8,000 covers per site per week and wait times of up to 90 minutes while maintaining high service standards.
- You’re first‑class in everything you do and want to find an environment that’s as obsessive about quality as you are and help you flourish.
- You have an eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
- You’re a great leader who really cares about your people. Your big‑hearted approach will make coaching and developing other members of the team a natural focus.
- You have a genuine commitment to making people happy – guest and team alike – to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
Calling all cricket fans: we have our very own Dishoom Premier League (an in‑house cricket tournament) where you get to compete with your team at Lord's.
Full‑time role working across 5 days, Monday‑Sunday availability required. A weekly changing rota provided at least 6 days in advance. We’re an all‑day dining cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!). Access to our award‑winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoom‑walls last year!
The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school. No uniforms here - smart/casual and comfortable is key, and of course trainers are fine.
Benefits & Compensation:
- 39000-44000 per year inclusive of tronc. We pay on a monthly basis.
- Financial: Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. 100 monthly to spend when dining in Dishoom each month. Post this 100, 50% during the day, and 25% in the evening for you and up to 5 people.
- Enhanced family leave and pay, plus specific Dishoom‑walle benefits for those growing little families.
- Mental & Physical: All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline – available to you or someone in your household – 24 hours a day, 365 days of the year. On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes).
- Socials: Family Mela (Family summer festival), Huge Christmas celebration, regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once‑in‑a‑lifetime guided tour of Bombay with our co‑founders (over 200 people attended last year!).
- Seva: you are empowered to do the right thing when no one is looking. We never want to deter from our service standards, and aim to pursue unreasonable hospitality to our guests every day through Seva.
Floor Manager For New Opening Of Dishoom Leeds - Leeds employer: Dishoom Limited
Contact Detail:
Dishoom Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager For New Opening Of Dishoom Leeds - Leeds
✨Tip Number 1
Get to know the Dishoom vibe! Visit one of our other locations, soak in the atmosphere, and chat with the team. This will give you a feel for our culture and help you connect during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully managed a busy floor or coached your team to success. We love seeing how you can make our guests and team members happy!
✨Tip Number 3
Be ready to share your passion for hospitality! Talk about what makes you tick in this industry and how you can contribute to our mission of providing big-hearted service at Dishoom.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, it shows you're serious about joining the Dishoom family. We can't wait to see your application!
We think you need these skills to ace Floor Manager For New Opening Of Dishoom Leeds - Leeds
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see how excited you are about joining the Dishoom family and making our guests feel special.
Tailor Your CV: Make sure your CV reflects your experience in high-volume environments. Highlight your leadership skills and any specific achievements that show how you've made a difference in previous roles. We love seeing how you’ve contributed to team success!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share a bit about what makes you tick and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Dishoom Limited
✨Know Your Dishoom
Before the interview, dive deep into Dishoom's history and values. Familiarise yourself with their commitment to quality and hospitality, as well as their unique take on Bombay cuisine. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team, so be ready to share specific examples of how you've successfully managed and developed staff in high-pressure environments. Highlight your coaching style and how you ensure everyone feels valued and motivated.
✨Emphasise Your Attention to Detail
Dishoom prides itself on high service standards. Prepare to discuss situations where your attention to detail made a significant impact on guest experience or operational efficiency. Use concrete examples to illustrate how you maintain quality under pressure.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills in a busy restaurant setting. Think about past experiences where you had to manage long wait times or resolve guest complaints, and be prepared to explain your thought process and actions.