At a Glance
- Tasks: Lead a vibrant dining team and ensure an unforgettable guest experience.
- Company: Join Dishoom, a beloved restaurant known for its warm atmosphere and delicious food.
- Benefits: Enjoy weekly wage advances, dining credits, and enhanced family leave.
- Other info: Smart/casual dress code, flexible shifts, and exciting career growth opportunities await!
- Why this job: Be part of a dynamic team that turns first-time diners into loyal customers.
- Qualifications: Experience as a Floor Manager in a busy bar or restaurant is essential.
The predicted salary is between 30000 - 35000 £ per year.
In Dishoom, our managers (Babus) are vital to delivering a brilliant experience for our guests. With around 8,000 covers per site per week, each shift is demanding but rewarding. You will be at the helm of a large team, guiding service standards and managing long wait times with a big-hearted, customer-focused approach.
Responsibilities and Qualifications
- Several years of experience as a Floor Manager in a high-volume, multi-faced bar/restaurant environment.
- Strive for first-class performance and an obsessive focus on quality.
- Sharp eye for detail, always upholding the highest standards and ensuring every shift is safe and well-managed.
- Lead with genuine care for people, coaching and developing team members naturally.
- Commit to guest and team happiness, creating a supportive atmosphere that turns first-time diners into regulars.
Benefits and Support
- Financial: weekly wage advances, emergency cash, savings support, financial health planning tool, and a monthly £100 dining credit (50% in the day, 25% in the evening).
- Healthcare: cash-based plan.
- Family: enhanced family leave, benefits for growing families.
- Mental Monday–Sunday availability required. Weekly rota provided at least 6 days in advance.
- All-day dining café: variable daytime and evening shifts.
- Paid holidays at full rate; sites closed on Christmas Day and Boxing Day; one extra day for parents to take their children to school.
- No uniform: smart/casual attire is acceptable, and trainers are fine.
Team Recognition
After 5 years at Dishoom, team members receive an invitation to Bombay Bootcamp – a guided tour of Bombay with the founders.
Floor Manager - Lead a High-Volume Dining Team employer: Dishoom Limited
At Dishoom, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values genuine care for our team and guests alike. As a Floor Manager, you will lead a dynamic, high-volume dining team in a supportive environment that prioritises employee growth and well-being, with unique benefits such as financial health planning tools and the opportunity to experience Bombay Bootcamp after five years of service. Join us in creating memorable dining experiences while enjoying flexible shifts and a commitment to your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Lead a High-Volume Dining Team
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dishoom's vibe. Check out their social media and website to see how they interact with guests and what values they promote. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your experience as a Floor Manager aligns with Dishoom's high-volume environment. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've coached and developed team members in the past. Dishoom values genuine care for people, so highlight those moments where you made a difference in your team's performance.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Floor Manager - Lead a High-Volume Dining Team
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering a brilliant experience for our guests and leading a high-volume team.
Highlight Relevant Experience:Make sure to showcase your previous experience as a Floor Manager in a busy bar or restaurant. We’re looking for someone with a sharp eye for detail and a commitment to quality, so don’t hold back on those achievements!
Be Personable:Remember, we value genuine care for people. Use your application to demonstrate how you’ve coached and developed team members in the past. A friendly tone can go a long way in showing us you’re the right fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Dishoom!
How to prepare for a job interview at Dishoom Limited
✨Know the Dishoom Vibe
Before your interview, get familiar with Dishoom's unique atmosphere and values. Understand their commitment to guest happiness and how they create a supportive environment. This will help you align your answers with their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a large team, so be ready to share specific examples of how you've successfully managed high-pressure situations in the past. Talk about your coaching style and how you develop team members, as this is crucial for creating a positive dining experience.
✨Demonstrate Attention to Detail
Dishoom prides itself on quality and safety. Prepare to discuss how you maintain high standards in a busy environment. Bring up any systems or processes you've implemented to ensure everything runs smoothly, especially during peak times.
✨Emphasise Customer Focus
Highlight your customer service philosophy and how it aligns with Dishoom's approach. Be ready to discuss how you've turned first-time diners into regulars through exceptional service. This will show that you understand the importance of guest satisfaction in a high-volume setting.
