At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Dishoom, a beloved restaurant known for its warm atmosphere and exceptional service.
- Benefits: Enjoy weekly wage advances, dining credits, and enhanced family leave.
- Other info: No uniform required; smart/casual attire welcomed, plus exciting team recognition opportunities.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience as a Floor Manager in a busy bar or restaurant is essential.
The predicted salary is between 30000 - 40000 £ per year.
In Dishoom, our managers (Babus) are vital to delivering a brilliant experience for our guests. With around 8,000 covers per site per week, each shift is demanding but rewarding. You will be at the helm of a large team, guiding service standards and managing long wait times with a big-hearted, customer-focused approach.
Responsibilities and Qualifications
- Several years of experience as a Floor Manager in a high-volume, multi-faced bar/restaurant environment.
- Strive for first-class performance and an obsessive focus on quality.
- Sharp eye for detail, always upholding the highest standards and ensuring every shift is safe and well-managed.
- Lead with genuine care for people, coaching and developing team members naturally.
- Commit to guest and team happiness, creating a supportive atmosphere that turns first-time diners into regulars.
Benefits and Support
- Financial: weekly wage advances, emergency cash, savings support, financial health planning tool, and a monthly £100 dining credit (50% in the day, 25% in the evening).
- Healthcare: cash-based plan.
- Family: enhanced family leave, benefits for growing families.
- Mental Monday–Sunday availability required. Weekly rota provided at least 6 days in advance.
- All-day dining café: variable daytime and evening shifts.
- Paid holidays at full rate; sites closed on Christmas Day and Boxing Day; one extra day for parents to take their children to school.
- No uniform: smart/casual attire is acceptable, and trainers are fine.
Team Recognition
After 5 years at Dishoom, team members receive an invitation to Bombay Bootcamp – a guided tour of Bombay with the founders.
Floor Manager employer: Dishoom Limited
At Dishoom, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Floor Managers (Babus) lead with care and passion. With a focus on employee growth, we provide extensive support including financial health planning, enhanced family leave, and unique experiences like the Bombay Bootcamp for long-serving team members. Our commitment to creating a rewarding environment ensures that every shift is not only demanding but also fulfilling, making Dishoom a fantastic place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Dishoom and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a large team and interacting with guests constantly. Role-play common scenarios with friends or family to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've coached and developed team members in the past. Highlighting your genuine care for people will resonate well with Dishoom's focus on team happiness.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit it online. This way, we can keep track of your journey and get you one step closer to joining the Dishoom family.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering a brilliant experience for our guests and have a big-hearted approach to service.
Highlight Relevant Experience:Make sure to showcase your previous experience as a Floor Manager in high-volume environments. We’re looking for someone who has a sharp eye for detail and can manage busy shifts with ease, so don’t hold back on those examples!
Be Personable:We love a friendly vibe, so make your application feel personal. Share a bit about yourself and how you lead with genuine care for people. This will help us see how you’d fit into our team culture at Dishoom.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Babus at Dishoom.
How to prepare for a job interview at Dishoom Limited
✨Know the Dishoom Vibe
Before your interview, get familiar with Dishoom's unique atmosphere and values. Understand their commitment to guest happiness and how they create a supportive environment. This will help you align your answers with their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a large team. Prepare examples from your past experiences where you've successfully managed a team under pressure. Highlight your coaching style and how you develop team members, as this is crucial for creating a positive dining experience.
✨Demonstrate Attention to Detail
Dishoom values a sharp eye for detail. Be ready to discuss how you maintain high standards in a busy environment. Share specific instances where your attention to detail made a difference, whether it was in service quality or safety management.
✨Emphasise Customer Focus
Prepare to talk about your approach to customer service. Dishoom wants someone who can manage long wait times with a big-hearted attitude. Think of examples where you've turned challenging situations into positive experiences for guests, showcasing your commitment to their happiness.
