At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Dishoom, a beloved restaurant known for its warm atmosphere and exceptional service.
- Benefits: Enjoy weekly wage advances, dining credits, mental health support, and fun team events.
- Other info: Flexible shifts, smart/casual dress code, and exciting career development opportunities await!
- Why this job: Be at the forefront of hospitality, turning first-time diners into loyal fans.
- Qualifications: Experience as a Floor Manager in a busy bar or restaurant is essential.
The predicted salary is between 39000 - 44000 £ per year.
In Dishoom, our managers (Babus) are vital to delivering a brilliant experience for our guests. With around 8,000 covers per site per week, each shift is demanding but rewarding. You will be at the helm of a large team, guiding service standards and managing long wait times with a big-hearted, customer-focused approach.
Responsibilities and Qualifications
- Several years of experience as a Floor Manager in a high-volume, multi-faceted bar/restaurant environment.
- Strive for first-class performance and an obsessive focus on quality.
- Sharp eye for detail, always upholding the highest standards and ensuring every shift is safe and well-managed.
- Lead with genuine care for people, coaching and developing team members naturally.
- Commit to guest and team happiness, creating a supportive atmosphere that turns first-time diners into regulars.
Benefits and Support
- Financial: weekly wage advances, emergency cash, savings support, financial health planning tool, and a monthly £100 dining credit (50% in the day, 25% in the evening).
- Healthcare: cash-based plan.
- Family: enhanced family leave, benefits for growing families.
- Mental & Physical: fully trained in mental health support & first aid, access to a confidential helpline, on-demand GP appointments, free counselling, life coaching and free fitness sessions.
- Social: in-house cricket tournament, Family Mela, Christmas celebration, and regular team events.
- Annual training programme and career development opportunities, with a strong promotion track record.
Working Conditions
- Salary: £39,000 – £44,000 per year inclusive of tronc.
- Full-time role, 5 days a week; Monday–Sunday availability required.
- Weekly rota provided at least 6 days in advance.
- All-day dining café: variable daytime and evening shifts.
- Paid holidays at full rate; sites closed on Christmas Day and Boxing Day; one extra day for parents to take their children to school.
- No uniform: smart/casual attire is acceptable, and trainers are fine.
Team Recognition
After 5 years at Dishoom, team members receive an invitation to Bombay Bootcamp – a guided tour of Bombay with the founders.
Floor Manager in Birmingham employer: Dishoom Limited
Dishoom is an exceptional employer that prioritises the well-being and development of its team members while delivering a memorable dining experience. With a strong focus on employee growth, comprehensive benefits including financial support, healthcare, and mental wellness resources, as well as a vibrant work culture filled with social events, Dishoom fosters a supportive environment where every team member can thrive. Located in a bustling area, this role as Floor Manager offers the chance to lead a passionate team in a dynamic setting, ensuring both guest satisfaction and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dishoom's vibe online. Understanding their values and how they treat their team can help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a big team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and show off your customer-focused approach.
✨Tip Number 3
Show your passion for quality! Be ready to share examples of how you've maintained high standards in previous roles. This will demonstrate your commitment to first-class performance and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dishoom family and ready to bring your big-hearted approach to the team.
We think you need these skills to ace Floor Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering a brilliant experience for our guests and have a big-hearted approach to service.
Highlight Relevant Experience:Make sure to showcase your previous experience as a Floor Manager in high-volume environments. We’re looking for someone with a sharp eye for detail and a commitment to quality, so don’t hold back on those achievements!
Be Personable:Remember, we value genuine care for people. Use your application to demonstrate how you’ve coached and developed team members in the past. A supportive atmosphere is key, so share examples of how you've created that in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Dishoom!
How to prepare for a job interview at Dishoom Limited
✨Know the Dishoom Vibe
Before your interview, get familiar with Dishoom's unique atmosphere and values. Understand their commitment to guest happiness and how they create a supportive environment. This will help you align your answers with their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a large team. Prepare examples from your past experiences where you've successfully managed a team, handled high-pressure situations, or improved service standards. Highlight your coaching style and how you develop team members, as this is crucial for the role.
✨Demonstrate Attention to Detail
Dishoom prides itself on quality and safety. Be ready to discuss how you maintain high standards in a busy environment. Share specific instances where your sharp eye for detail made a difference, whether it was in service, cleanliness, or guest satisfaction.
✨Emphasise Guest Experience
Prepare to talk about your approach to creating memorable experiences for guests. Think of examples where you've turned first-time diners into regulars through exceptional service. Show that you understand the importance of a big-hearted, customer-focused approach in a high-volume setting.
