Host

Host

Birmingham Full-Time No home office possible
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Dishoom Birmingham

At a Glance

  • Tasks: Welcome guests with a smile and share your knowledge of our delicious menu.
  • Company: Join Dishoom, a celebrated restaurant group inspired by the Irani cafes of Bombay.
  • Benefits: Enjoy free meals, flexible shifts, wellness support, and up to 50% off dining with friends.
  • Why this job: Be part of a vibrant team that values well-being, growth, and community impact.
  • Qualifications: Must have at least 1 year of experience in a high-volume restaurant or bar.
  • Other info: No uniforms required; smart casual attire is encouraged!

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We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!

How we’ll support you

At Dishoom, we care about supporting you and your well-being (inside and outside of work).

With this, we tend to think about our team’s well-being in four different ways:

Free weekly wage advances and emergency cash.

Access to our savings support & financial health planning tool.

Up to 50% off when dining at Dishoom with friends and family.

Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.

Mental & Physical

All Babus (Managers) are fully trained in mental health support & First Aid.

Dedicated support from our confidential advice helpline – available to you or someone in your household – 24 hours a day, 365 days of the year.

On demand GP appointments, free counselling sessions and life coaching through our wellness app.

Free fitness sessions every month (including yoga and spin classes).

Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.

Socials

We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.

You’ll be invited to our:

  • Family Mela (Family summer festival)
  • Huge Christmas celebration

Plus, we host regular team events across our cafes.

Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!

What to expect:

  • Free team meals every shift, plus all the Chai you can drink!
  • £15-£15.50 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
  • A full-time role working across 5 days, Monday – Sunday availability required.
  • A weekly changing rota provided at least 6 days in advance.
  • We\’re an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
  • Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
  • The usual number of days holiday a year – paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
  • No uniforms here – smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests.

We’re looking for friendly, attentive and organised people to join us as a Host.

As a Host:

  • Greet our guests day or night with a smile that makes them instantly feel welcomed.
  • Transport our guests to the Permit Rooms of Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes.
  • A natural person and a stickler for the details. You ensure clear communication to our guests and team alike, ensuring those special requirements have been taken care of.

So what are we looking for?

  • Previous work experience as a Host – at least 1 year minimum, in a high volume restaurant/ bar environment, following detailed steps of service and use of guest management systems.
  • A desire to to grow – we only promote our Head and Deputy Hosts from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.

At Dishoom – everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Food & Beverage, FOH, Front of House, Hospitality Team Member, Waiter, Waitress, Head Waiter, Senior Waiter, Hospitality, Cocktail Waiter, F&B Waiter/Waitress, Bartender, Cocktail Bartender, Barista, Bar Staff, Host, Hostess, Reservationist, Senior Receptionist, Senior Host.

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Host employer: Dishoom Birmingham

At Dishoom, we pride ourselves on being one of the best employers in the hospitality sector, offering a vibrant work culture that celebrates diversity and teamwork. With generous benefits such as free meals, wellness support, and opportunities for personal growth through our award-winning training programmes, we ensure that every team member feels valued and empowered. Join us in creating memorable experiences for our guests while enjoying a supportive environment that prioritises your well-being and development.
Dishoom Birmingham

Contact Detail:

Dishoom Birmingham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host

✨Tip Number 1

Familiarise yourself with Dishoom's unique culture and values. Understanding their commitment to hospitality and community will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Brush up on your knowledge of Indian cuisine and the specific dishes offered at Dishoom. Being able to discuss the menu confidently will impress your interviewers and demonstrate your enthusiasm for the role.

✨Tip Number 3

Network with current or former Dishoom employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 4

Prepare to showcase your customer service skills through examples from your previous experience. Highlighting specific situations where you went above and beyond for guests will resonate well with Dishoom's focus on creating memorable experiences.

We think you need these skills to ace Host

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Knowledge of Food and Beverage
Experience with Guest Management Systems
Organisational Skills
Ability to Work in a Fast-Paced Environment
Teamwork and Collaboration
Problem-Solving Skills
Adaptability
Positive Attitude
Time Management
Multitasking Abilities
Conflict Resolution Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Host, particularly in high-volume restaurant or bar environments. Emphasise your attention to detail and any guest management systems you have used.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Dishoom's values. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere for guests.

Showcase Your Knowledge: In your application, mention your familiarity with Dishoom's menu and the unique dining experience they offer. This shows your enthusiasm and readiness to engage with guests about their offerings.

Highlight Your Growth Mindset: Discuss your desire to grow within the company. Mention any previous roles where you have taken on additional responsibilities or pursued professional development opportunities, aligning with Dishoom's commitment to promoting from within.

How to prepare for a job interview at Dishoom Birmingham

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and creating memorable guest experiences.

✨Demonstrate Your Knowledge of Dishoom

Familiarise yourself with Dishoom's menu, values, and unique offerings. Being able to discuss their dishes and the concept behind the restaurant will show your genuine interest and help you stand out.

✨Highlight Your Attention to Detail

As a Host, attention to detail is crucial. Prepare examples from your previous roles where you ensured clear communication and catered to guests' special requirements, showcasing your organisational skills.

✨Emphasise Teamwork and Growth Mindset

Dishoom values team collaboration and personal development. Share instances where you've worked effectively in a team and express your desire to grow within the company, aligning with their promotion-from-within philosophy.

Host
Dishoom Birmingham
Location: Birmingham
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