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- Tasks: Manage and train franchise partners to drive business success and growth.
- Company: Fast-growing startup in the halal food delivery sector.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for career progression.
- Why this job: Join a dynamic team and make a real impact in a thriving industry.
- Qualifications: 2+ years in hospitality, strong communication skills, and experience in training.
- Other info: Field-based role with nationwide travel and a focus on continuous improvement.
The predicted salary is between 42000 - 48000 £ per year.
We are an exciting start up and the UK's fastest growing franchisor of Halal virtual brands. We partner with Halal food operators to use their kitchen capacity to increase their sales and profitability by selling our brands on delivery platforms within their area.
To support our rapid expansion, we are looking for another Regional Operations Manager to join our team. Reporting into our founding Director, Mohamed Poonawala, you will be responsible for the ongoing performance management and training of our franchise partners to drive commercial success. You will support them to ensure they deliver our brands to the high standards that our customers deserve and identify opportunities for business growth.
This role will be field based in the Bristol area and require travel to partner locations nationally. You will also be responsible for supporting the initial training of our franchise partners as part of our comprehensive onboarding process. This role offers lots of opportunities for development and progression within a fast-moving business. You will also be key to developing and executing our strong pipeline of future brands.
What will you do?
- You will work closely with our franchise partners to maximise the success and growth of their Dish'd business. You will achieve this by:
- Becoming an expert on our brands and menus; full training will be provided.
- Meeting with our franchise partners to quickly build a rapport and constructive working relationship with them.
- Performing regular audits and statutory checks; where KPIs aren't being met, you will work closely with partners to agree a remedial action plan.
- Monitoring of KPIs and reviewing these with partners to drive continuous improvement and business growth.
- Working with franchise partners to identify opportunities to grow their business.
- Training their kitchen teams on how to deliver our brands and menus to the highest standards and in accordance with our brand specifications.
- Working collaboratively and flexibly to integrate our menus into their existing operation to maximise efficiency and performance.
- Continually developing and improving our partner training framework.
- Working closely with our Commercial team to ensure that franchise partners experience a smooth onboarding process.
- Supporting with the commercial and operational aspects of the Dish'd business including managing enquiries from franchisors and suppliers.
You will be:
- Field based
- Highly motivated and able to work in a fast-paced environment.
- Hard working and target driven.
- Flexible with strong interpersonal skills. You will need to be able to quickly adapt to a new kitchen environment and connect with the team.
- Ability to build and maintain strong internal and external relationships.
- Strong in communication skills, both verbal and written.
- Fluent in English. Conversational fluency in Sylheti or Punjabi would be desirable.
- Experienced in working within the hospitality or restaurant industry (2+ years).
- Experienced in account management and/or business development.
- Experienced in training and/or supervising people.
- Knowledgeable of Food Safety to level 3.
- Computer literate.
- Eligible to work within the UK.
- An owner driver with a fully driving licence.
Regional Operations Manager in Warrington employer: Dish'd
Contact Detail:
Dish'd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Warrington
✨Tip Number 1
Get to know the company inside out! Research Dish'd, our brands, and the halal market. This will help you connect with the team and show that you're genuinely interested in what we do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about building those connections!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you've trained teams or improved KPIs. We want to see how you handle challenges and drive success.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Regional Operations Manager in Warrington
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for the food industry shine through! We want to see how your experience aligns with our mission at Dish'd. Share any relevant stories or experiences that highlight your enthusiasm for halal brands and the restaurant scene.
Tailor Your CV: Make sure your CV is tailored specifically for the Regional Operations Manager role. Highlight your experience in account management, training, and the hospitality industry. We’re looking for someone who can hit the ground running, so showcase your skills that match our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Dish'd!
How to prepare for a job interview at Dish'd
✨Know Your Brands Inside Out
Before the interview, make sure you dive deep into Dish'd's virtual halal brands and menus. Understanding the products will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can support franchise partners.
✨Showcase Your Relationship-Building Skills
Since this role involves working closely with franchise partners, be prepared to share examples of how you've built strong relationships in previous roles. Highlight your interpersonal skills and adaptability, as these will be key to your success in this position.
✨Prepare for KPI Discussions
Brush up on your knowledge of KPIs relevant to the hospitality industry. Be ready to discuss how you've monitored and improved performance in past roles, and think about specific strategies you could implement to help franchise partners meet their targets.
✨Demonstrate Your Training Experience
Training kitchen teams is a big part of this job, so come prepared with examples of your training or supervisory experience. Discuss your approach to onboarding and how you ensure that teams deliver high standards consistently.
