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- Tasks: Manage and train franchise partners to drive success and growth in a fast-paced environment.
- Company: Join Dish’d, the UK’s fastest growing franchisor of Halal virtual brands.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for career progression.
- Why this job: Be part of an exciting startup and make a real impact in the food industry.
- Qualifications: 2+ years in hospitality, strong communication skills, and experience in training or account management.
- Other info: Field-based role with nationwide travel and dynamic growth opportunities.
The predicted salary is between 36000 - 48000 £ per year.
Salary: £42k - £48k + Car Allowance + Bonus
Location: Hybrid Field (Manchester area) with nationwide travel
Dish’d – delivering leading virtual halal brands (www.dishd.co.uk)
We are an exciting start up and the UK’s fastest growing franchisor of Halal virtual brands. We partner with Halal food operators to use their kitchen capacity to increase their sales and profitability by selling our brands on delivery platforms within their area. To support our rapid expansion, we are looking for another Regional Operations Manager to join our team.
Reporting into our founding Director, Mohamed Poonawala, you will be responsible for the ongoing performance management and training of our franchise partners to drive commercial success. You will support them to ensure they deliver our brands to the high standards that our customers deserve and identify opportunities for business growth. This role will be field based in the Bristol area and require travel to partner locations nationally. You will also be responsible for supporting the initial training of our franchise partners as part of our comprehensive onboarding process. This role offers lots of opportunities for development and progression within a fast-moving business. You will also be key to developing and executing our strong pipeline of future brands.
What will you do?
- You will work closely with our franchise partners to maximise the success and growth of their Dish’d business.
- You will achieve this by:
- Becoming an expert on our brands and menus; full training will be provided.
- Meeting with our franchise partners to quickly build a rapport and constructive working relationship with them.
- Performing regular audits and statutory checks; where KPIs aren’t being met, you will work closely with partners to agree a remedial action plan.
- Monitoring of KPIs and reviewing these with partners to drive continuous improvement and business growth.
- Working with franchise partners to identify opportunities to grow their business.
- Training their kitchen teams on how to deliver our brands and menus to the highest standards and in accordance with our brand specifications.
- Working collaboratively and flexibly to integrate our menus into their existing operation to maximise efficiency and performance.
- Continually developing and improving our partner training framework.
- Working closely with our Commercial team to ensure that franchise partners experience a smooth onboarding process.
- Supporting with the commercial and operational aspects of the Dish’d business including managing enquiries from franchisors and suppliers.
You will be:
- Field based
- Highly motivated and able to work in a fast-paced environment.
- Hard working and target driven.
- Flexible with strong interpersonal skills.
- Ability to build and maintain strong internal and external relationships.
- Strong in communication skills, both verbal and written.
- Fluent in English.
- Conversational fluency in Sylheti or Punjabi would be desirable.
- Experienced in working within the hospitality or restaurant industry (2+ years).
- Experienced in account management and/or business development.
- Experienced in training and/or supervising people.
- Knowledgeable of Food Safety to level 3.
- Computer literate.
- Eligible to work within the UK.
- An owner driver with fully driving licence.
Regional Operations Manager employer: Dish'd
Contact Detail:
Dish'd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dish’d’s mission and values. Understanding what makes us tick will help you connect with our team and show that you're genuinely interested in being part of our exciting journey.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and make you stand out during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to operations management and training. Think about how your past experiences align with what we’re looking for in a Regional Operations Manager. Role-play with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for the food industry shine through! We want to see how excited you are about working with Halal brands and helping our franchise partners succeed.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or account management. We’re looking for someone who can connect with our partners, so share specific examples of how you've built relationships and driven success in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see how you fit into our fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Dish’d!
How to prepare for a job interview at Dish'd
✨Know Your Brands Inside Out
Before the interview, make sure you dive deep into Dish’d and its virtual halal brands. Familiarise yourself with their menus, values, and what sets them apart in the market. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their success.
✨Build Rapport with Your Interviewers
Since this role involves working closely with franchise partners, demonstrating your interpersonal skills during the interview is key. Practice building a connection with your interviewers by being personable and engaging. Share relevant experiences where you’ve successfully built relationships in previous roles.
✨Showcase Your Training Experience
Highlight your experience in training and supervising teams, especially in the hospitality or restaurant industry. Prepare specific examples of how you've developed training frameworks or improved team performance. This will align perfectly with the responsibilities of supporting franchise partners' training.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle KPIs. Think of scenarios where you had to implement remedial action plans or improve business performance. Be ready to discuss your thought process and the outcomes of your actions.
