At a Glance
- Tasks: Manage and train franchise partners to boost their business success and growth.
- Company: Join Dish'd, the UK's fastest growing franchisor of Halal virtual brands.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for career progression.
- Other info: Field-based role with nationwide travel and a vibrant team culture.
- Why this job: Be part of a dynamic startup making waves in the food industry.
- Qualifications: 2+ years in hospitality, strong communication skills, and a passion for training.
The predicted salary is between 42000 - 48000 € per year.
We are an exciting start up and the UK’s fastest growing franchisor of Halal virtual brands. We partner with Halal food operators to use their kitchen capacity to increase their sales and profitability by selling our brands on delivery platforms within their area.
To support our rapid expansion, we are looking for a Regional Operations Manager to join our team. Reporting into our Operations Director, you will be responsible for the ongoing performance management and training of our franchise partners to drive commercial success. You will support them to ensure they deliver our brands to the high standards that our customers deserve and identify opportunities for business growth.
This role is field based in the London/Essex area and will require travel to partner locations nationally. You will also be responsible for supporting the initial training of our franchise partners as part of our comprehensive onboarding process. This role offers lots of opportunities for development and progression within a fast-moving business. You will also be key to developing and executing our strong pipeline of future brands.
What will you do?
- You will work closely with our franchise partners to maximise the success and growth of their Dish'd business.
- Becoming an expert on our brands and menus; full training will be provided.
- Meeting with our franchise partners to quickly build a rapport and constructive working relationship with them.
- Performing regular audits and statutory checks; where KPIs aren't being met, you will work closely with partners to agree a remedial action plan.
- Monitoring of KPIs and reviewing these with partners to drive continuous improvement and business growth.
- Working with franchise partners to identify opportunities to grow their business.
- Training their kitchen teams on how to deliver our brands and menus to the highest standards and in accordance with our brand specifications.
- Working collaboratively and flexibly to integrate our menus into their existing operation to maximise efficiency and performance.
- Continually developing and improving our partner training framework.
- Working closely with our Commercial team to ensure that franchise partners experience a smooth onboarding process.
- Supporting with the commercial and operational aspects of the Dish'd business including managing enquiries from franchisors and suppliers.
You will be:
- Field based
- Highly motivated and able to work in a fast-paced environment.
- Hard working and target driven.
- Flexible with strong interpersonal skills.
- Ability to build and maintain strong internal and external relationships.
- Strong in communication skills, both verbal and written.
- Fluent in English. Conversational fluency in Sylheti or Punjabi would be desirable.
- Experienced in working within the hospitality or restaurant industry (2+ years).
- Experienced in account management and/or business development.
- Experienced in training and/or supervising people.
- Knowledgeable of Food Safety to level 3.
- Computer literate.
- Eligible to work within the UK.
- An owner driver with fully driving licence.
Regional Operations Manager in Essex employer: Dish'd
At Dish'd, we pride ourselves on being an innovative and rapidly growing start-up in the halal food sector, offering a dynamic work environment that fosters collaboration and personal growth. As a Regional Operations Manager, you will not only play a pivotal role in shaping our franchise partners' success but also benefit from extensive training and development opportunities within a supportive team culture. With a hybrid working model and the chance to travel nationwide, you'll enjoy a flexible work-life balance while contributing to our exciting journey of expansion.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in Essex
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dish’d’s mission and values. Understanding what makes us tick will help you connect with our team and show that you're genuinely interested in being part of our exciting journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in operations management and how it aligns with our goals at Dish’d.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Regional Operations Manager with us.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind as we make our decision.
We think you need these skills to ace Regional Operations Manager in Essex
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for the food industry shine through! We want to see how your experience aligns with our mission at Dish’d. Share any relevant stories or experiences that highlight your enthusiasm for halal brands and the restaurant scene.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Regional Operations Manager role. Highlight your experience in training, account management, and any specific achievements that demonstrate your ability to drive business growth. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our exciting journey at Dish’d!
How to prepare for a job interview at Dish'd
✨Know Your Brands Inside Out
Before the interview, make sure you dive deep into Dish’d’s virtual brands and menus. Familiarise yourself with their unique selling points and how they stand out in the market. This will not only show your enthusiasm but also help you discuss how you can contribute to their success.
✨Build Rapport with Examples
Since the role involves working closely with franchise partners, prepare examples of how you've successfully built relationships in previous roles. Think about specific situations where you’ve turned challenges into opportunities through effective communication and collaboration.
✨Showcase Your Training Skills
As training is a key part of this role, be ready to discuss your experience in training and supervising teams. Bring along examples of training programmes you’ve developed or implemented, and how they led to improved performance or compliance with standards.
✨Prepare for KPI Discussions
Understand what KPIs are crucial in the hospitality industry and be prepared to discuss how you’ve monitored and improved them in past roles. Think of specific metrics you’ve worked with and how you’ve used data to drive business growth and operational efficiency.
