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- Tasks: Manage and train franchise partners to drive success and growth in a fast-paced environment.
- Company: Join Dish'd, the UK's fastest growing franchisor of Halal virtual brands.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for career progression.
- Other info: Field-based role with nationwide travel and a dynamic team culture.
- Why this job: Be part of an exciting startup and make a real impact in the food industry.
- Qualifications: 2+ years in hospitality, strong communication skills, and experience in training or account management.
The predicted salary is between 42000 - 48000 £ per year.
We are an exciting start up and the UK’s fastest growing franchisor of Halal virtual brands. We partner with Halal food operators to use their kitchen capacity to increase their sales and profitability by selling our brands on delivery platforms within their area.
To support our rapid expansion, we are looking for a Regional Operations Manager to join our team. Reporting into our Operations Director, you will be responsible for the ongoing performance management and training of our franchise partners to drive commercial success. You will support them to ensure they deliver our brands to the high standards that our customers deserve and identify opportunities for business growth.
This role is field based in the London/Essex area and will require travel to partner locations nationally. You will also be responsible for supporting the initial training of our franchise partners as part of our comprehensive onboarding process. This role offers lots of opportunities for development and progression within a fast-moving business. You will also be key to developing and executing our strong pipeline of future brands.
What will you do?
- You will work closely with our franchise partners to maximise the success and growth of their Dish'd business.
- Becoming an expert on our brands and menus; full training will be provided.
- Meeting with our franchise partners to quickly build a rapport and constructive working relationship with them.
- Performing regular audits and statutory checks; where KPIs aren't being met, you will work closely with partners to agree a remedial action plan.
- Monitoring of KPIs and reviewing these with partners to drive continuous improvement and business growth.
- Working with franchise partners to identify opportunities to grow their business.
- Training their kitchen teams on how to deliver our brands and menus to the highest standards and in accordance with our brand specifications.
- Working collaboratively and flexibly to integrate our menus into their existing operation to maximise efficiency and performance.
- Continually developing and improving our partner training framework.
- Working closely with our Commercial team to ensure that franchise partners experience a smooth onboarding process.
- Supporting with the commercial and operational aspects of the Dish'd business including managing enquiries from franchisors and suppliers.
You will be:
- Field based
- Highly motivated and able to work in a fast-paced environment.
- Hard working and target driven.
- Flexible with strong interpersonal skills.
- Able to quickly adapt to a new kitchen environment and connect with the team.
- Capable of building and maintaining strong internal and external relationships.
- Strong in communication skills, both verbal and written.
- Fluent in English. Conversational fluency in Sylheti or Punjabi would be desirable.
- Experienced in working within the hospitality or restaurant industry (2+ years).
- Experienced in account management and/or business development.
- Experienced in training and/or supervising people.
- Knowledgeable of Food Safety to level 3.
- Computer literate.
- Eligible to work within the UK.
- An owner driver with a fully driving licence.
Regional Operations Manager in Chelmsford employer: Dish'd
Contact Detail:
Dish'd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Chelmsford
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Dish’d’s mission and values. Understanding what makes us tick will help you connect with our team and show that you're genuinely interested in being part of our exciting journey.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and make you stand out during the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges related to operations management and training. We love candidates who can demonstrate problem-solving skills and adaptability, so come ready with examples from your past experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Regional Operations Manager in Chelmsford
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for the food industry shine through! We want to see how your experience aligns with our mission at Dish’d. Share any relevant stories or experiences that highlight your enthusiasm for halal brands and the restaurant scene.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Regional Operations Manager role. Highlight your experience in training, account management, and any specific achievements that demonstrate your ability to drive business growth. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We’re looking for strong communication skills, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Dish’d!
How to prepare for a job interview at Dish'd
✨Know Your Brands Inside Out
Before the interview, make sure you dive deep into Dish’d’s virtual brands and menus. Familiarise yourself with their unique selling points and how they stand out in the market. This will not only show your enthusiasm but also help you discuss how you can contribute to their success.
✨Build Rapport with Franchise Partners
Since the role involves working closely with franchise partners, think about how you can demonstrate your interpersonal skills during the interview. Prepare examples of how you've successfully built relationships in previous roles, especially in fast-paced environments like hospitality.
✨Showcase Your Training Experience
Highlight your experience in training and supervising teams. Be ready to discuss specific training methods you've used and how they led to improved performance. This is crucial as you'll be responsible for onboarding and training kitchen teams to deliver high standards.
✨Prepare for KPI Discussions
Understand what KPIs are relevant in the restaurant industry and be prepared to discuss how you've monitored and improved them in past roles. Think of examples where you've identified growth opportunities and implemented action plans to achieve targets.