At a Glance
- Tasks: Support sales in structuring and closing complex deals across EMEA and APAC.
- Company: Join Disguise, a leader in visual technology with a vibrant culture.
- Benefits: Enjoy unlimited paid time off, hybrid working, and mental health support.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Be at the heart of high-impact deals with top entertainment brands.
- Qualifications: 3-5 years in Deal Desk or Sales Operations with strong CRM skills.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an ambitious, highly organised, and commercially minded Deal Desk Coordinator to support our sales organisation in structuring, coordinating, and closing complex deals. Supporting our EMEA and APAC regions while working London hours, this role acts as a central hub between Sales and key internal teams (Legal, Procurement, Operations, Finance, and Systems) to ensure deals are accurately quoted, approved, enabled, and smoothly handed over for execution.
The ideal candidate is an ambitious individual who thrives in a fast-paced, dynamic, and cross-functional environment, bringing strong attention to detail, process discipline, commercial acumen, and a collaborative mindset to support deal velocity and quality.
This role offers a unique opportunity to sit at the high-impact intersection of Sales, Legal, Finance, and Operations within an Emmy award-winning visual technology leader. Supporting complex, high-value deals ($200k+) across the dynamic EMEA and APAC regions, the Deal Desk Coordinator acts as a strategic business partner driving deal velocity, structuring innovative commercial terms, and gaining broad cross-functional visibility in a fast-paced, growth-oriented environment.
What you will do:
- Support Sales with deal structuring, pricing configurations, and quote creation for complex opportunities across the EMEA and APAC regions.
- Ensure deal terms, pricing, and commercial assumptions align with internal policies and approval frameworks.
- Prepare and maintain accurate deal documentation within Salesforce, tracking deal progress, approvals, escalations, and timelines.
- Act as the primary point of coordination between Sales and internal teams throughout the deal lifecycle.
- Partner with Legal to route, track, and finalise contracts, NDAs, Statements of Work, and non-standard terms.
- Work closely with Finance on pricing approvals, billing setup, credit checks, and revenue recognition requirements.
- Liaise with Operations on service readiness, delivery alignment, customer onboarding, third-party dependencies, and smooth post-signature handover.
- Ensure all required internal approvals are obtained prior to deal close, preparing clear deal summaries and handover packages for delivery teams.
- Maintain data accuracy across Salesforce, CPQ, and contract management systems, identifying opportunities to streamline deal workflows, reduce cycle time, and improve cross-functional collaboration.
- Support the regional forecasting cadence by keeping opportunity stages, close dates and deal values current and accurate in Salesforce, giving Sales and Finance leadership a number they can trust.
- Drive system and process enablement initiatives, including training sales teams on new processes and workflows to enhance tool adoption and optimize commercial operations.
Experience we are looking for:
Required:
- 3-5 years experience in a Deal Desk, Sales Operations, Sales Support, or Commercial Operations role.
- 3-5 years experience supporting complex ($200k+ and cross territories) or non-standard deals in a B2B, SaaS, or services environment.
- Strong understanding of sales processes, deal structuring, quoting, approval workflows, and cross-functional deal coordination.
- 3-5 years hands-on experience using CRM systems (ideally Salesforce), CPQ tools, and contract management systems.
Preferred:
- Experience supporting or contributing to forecast calls or pipeline reviews, with the confidence to flag risk on a deal to a Sales Manager directly.
- 1-2 years managing multi-regional stakeholders (supporting EMEA and APAC regions while working London hours).
Skills, behaviours and values we are looking for:
- Strong Interpersonal Skills: Builds rapport quickly across very different personality types, from assertive Sales Managers to detail-focused Finance and Legal contacts. Comfortable holding a firm line on process with a senior stakeholder who is pushing back, without the relationship souring.
- Dynamic & Resilient: Excel in a dynamic, cross-functional environment alongside diverse teams and priorities, collaboratively adapting your approach to support different stakeholders and meet key deal goals.
- High Level of Attention to Detail: Able to keep reports, Salesforce data, quotes, and contract documentation meticulous and up to date.
- Collaborative & Dependable: Both a team player and an autonomous agent who builds strong, trust-based working relationships across Legal, Finance, Operations, and Sales.
- Excellent Communication: Strong written, verbal, and diplomatic communication skills with the confidence to interact with cross-functional stakeholders.
- No Ego: Approachable, authentic, and humble.
About Disguise:
Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.
Our values:
- Honest: We are real with ourselves and our clients and share our ideas with openness and transparency.
- Evolutionary: We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game.
- Fearless: We take the best path, not the easiest, and innovate where it's right, not where it's simplest.
- Resilience: We don't give up until we find the right solution, even if it means going outside our remit.
- Belong: We create an environment where everyone feels like they belong and is empowered to do their best work.
Our benefits:
- Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory.
- Hybrid working between home and our offices (dependent on role and location).
- Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes.
- Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries.
- Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning.
- Training, coaching & mentoring.
Deal Desk Coordinator - EMEA and APAC in London employer: Disguise
Disguise is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and every employee's unique contributions are celebrated. With a strong focus on employee growth, we offer unlimited paid time off, mental health support, and a gig allowance to immerse yourself in the industry, all while working in a hybrid model from our vibrant London office. Join us to lead a talented global marketing team at the forefront of immersive experiences, and be part of a company that values resilience, evolution, and belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Deal Desk Coordinator - EMEA and APAC in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Deal Desk Coordinator - EMEA and APAC at Disguise, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Disguise. Tailor your message to explain why you’re drawn to them and how you can contribute as a Deal Desk Coordinator - EMEA and APAC. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Deal Desk Coordinator - EMEA and APAC in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Disguise:When writing your cover letter, make sure to tailor your message specifically for Disguise. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Disguise
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Disguise that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Disguise that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Disguise’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
