Deal Desk Coordinator - EMEA and APAC in London

We are seeking an ambitious, highly organised, and commercially minded Deal Desk Coordinator to support our sales organisation in structuring, coordinating, and closing complex deals. Supporting our EMEA and APAC regions while working London hours, this role acts as a central hub between Sales and key internal teams (Legal, Procurement, Operations, Finance, and Systems) to ensure deals are accurately quoted, approved, enabled, and smoothly handed over for execution.

The ideal candidate is an ambitious individual who thrives in a fast-paced, dynamic, and cross-functional environment, bringing strong attention to detail, process discipline, commercial acumen, and a collaborative mindset to support deal velocity and quality.

What you will do:

• Support Sales with deal structuring, pricing configurations, and quote creation for complex opportunities across the EMEA and APAC regions.
• Ensure deal terms, pricing, and commercial assumptions align with internal policies and approval frameworks.
• Prepare and maintain accurate deal documentation within Salesforce, tracking deal progress, approvals, escalations, and timelines.
• Act as the primary point of coordination between Sales and internal teams throughout the deal lifecycle.
• Partner with Legal to route, track, and finalise contracts, NDAs, Statements of Work, and non-standard terms.
• Work closely with Finance on pricing approvals, billing setup, credit checks, and revenue recognition requirements.
• Liaise with Operations on service readiness, delivery alignment, customer onboarding, third-party dependencies, and smooth post-signature handover.
• Ensure all required internal approvals are obtained prior to deal close, preparing clear deal summaries and handover packages for delivery teams.
• Maintain data accuracy across Salesforce, CPQ, and contract management systems, identifying opportunities to streamline deal workflows, reduce cycle time, and improve cross-functional collaboration.
• Support the regional forecasting cadence by keeping opportunity stages, close dates and deal values current and accurate in Salesforce, giving Sales and Finance leadership a number they can trust.
• Drive system and process enablement initiatives, including training sales teams on new processes and workflows to enhance tool adoption and optimize commercial operations.

Experience we are looking for:

• 3-5 years experience in a Deal Desk, Sales Operations, Sales Support, or Commercial Operations role.
• 3-5 years experience supporting complex ($200k+ and cross territories) or non-standard deals in a B2B, SaaS, or services environment.
• Strong understanding of sales processes, deal structuring, quoting, approval workflows, and cross-functional deal coordination.
• 3-5 years hands-on experience using CRM systems (ideally Salesforce), CPQ tools, and contract management systems.

Skills, behaviours and values we are looking for:

• Strong Interpersonal Skills: Builds rapport quickly across very different personality types, from assertive Sales Managers to detail-focused Finance and Legal contacts.
• Dynamic & Resilient: Excel in a dynamic, cross-functional environment alongside diverse teams and priorities.
• High Level of Attention to Detail: Able to keep reports, Salesforce data, quotes, and contract documentation meticulous and up to date.
• Collaborative & Dependable: Both a team player and an autonomous agent who builds strong, trust-based working relationships.
• Excellent Communication: Strong written, verbal, and diplomatic communication skills.
• No Ego: Approachable, authentic, and humble.

About Disguise:

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches.

Our values include honesty, evolution, fearlessness, resilience, and belonging. We strive to create a workplace that reflects our diverse audience and celebrate our people for their full authentic selves.

We have a suite of globally relevant competitive benefits packages including unlimited paid time off, hybrid working, mental health and wellbeing support, gig allowance, and training, coaching & mentoring.