At a Glance
- Tasks: Support adults in their daily activities and promote independence in a caring environment.
- Company: Join Discovery, a compassionate team dedicated to making a difference in people's lives.
- Benefits: Competitive pay, flexible shifts, 30 days annual leave, and career progression opportunities.
- Other info: Enjoy high street discounts, life assurance, and industry-leading training.
- Why this job: Make a real impact by brightening someone's day and supporting their choices.
- Qualifications: No experience needed, just a positive attitude and a genuine desire to help others.
The predicted salary is between 12 - 14 £ per hour.
Full and part time positions available. A full UK driver's licence is required.
About Discovery
At Discovery, we’re proud to support people across Somerset and Cornwall to live the lives they choose. When you join us, you’re becoming part of a caring, committed team that puts people first in everything we do. You’ll make a real difference every day, and we’ll support you with excellent training, development opportunities and a wide range of colleague benefits to help you grow. There’s no "typical" Support Worker here — our teams are made up of people of all ages, backgrounds and life experiences. Whether you’re new to care, changing careers or bringing years of experience, you’ll be welcomed and valued. What brings us all together is a shared passion for helping people live well, learn new skills and build independence. Our Support Workers don’t see their role as just a job — it’s the chance to brighten someone’s day, champion their choices and be part of moments that truly matter.
Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.
About the role
At Eldermere, you’ll be part of a close-knit, friendly team supporting six wonderful adults in their 60s to 80s. This is a warm, homely setting set within beautiful private grounds near St Peter’s Hospital—just a short, pleasant walk from town. Each person you’ll support has their own unique personality, preferences and routines. Your role is to help them live life in a way that feels meaningful to them. This might include attending weekly music sessions, enjoying crafts like knitting, supporting visits to church on Sundays, or getting out and about for swimming or hydro (you’ll need to feel confident getting into the pool), lunches out, walks, bowling or trips to the cinema. You’ll also help people stay connected with their families and friends, which is something very important to everyone at Eldermere.
Some aspects of the role involve practical and personal care, ensuring hygiene routines are followed, and that the people we support are safe when using wheelchairs and hoists. You’ll promote healthy eating, support with day-to-day household chores, update support plans and assist with medication when required.
Shifts: You’ll need to work flexibly between 7am and 10pm, plus 1 sleep-in per week, and work alternate weekends.
Driver licence: Full UK manual driver's licence is essential.
If you’re someone who genuinely cares about improving people’s lives, this role will bring real meaning and reward.
About you
You don’t need previous experience to become a great Support Worker — what matters most is your attitude. We’re looking for people who are patient, positive, kind and genuinely motivated to help others live well. If you’re someone who listens, encourages independence, enjoys being part of an active team and isn’t afraid of getting stuck in, we’d love to hear from you. You’ll be someone who values dignity, choice and inclusion, and who brings calmness, resilience and creativity to your work — whether that’s helping with personal care, supporting communication, joining someone for a favourite activity, or enabling someone to feel safe and confident throughout their day.
Rewards that make a difference:
- A competitive pay rate with uplift for overtime you choose to work
- Flexible shift patterns to suit your needs
- 30 days paid Annual Leave (including public holidays – pro rata)
- Opportunities for career progression
- Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
- We offer a salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
- High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
- Life Assurance and Company Pension
- Industry leading training
- Enhanced DBS paid for by us
An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Discovery. We welcome applications from everyone who has the right to work in the UK, and we value diversity in our workforce.
As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Discovery The Exchange, Bridgwater, Somerset TA6 4RR
Support Worker in Shepton Mallet employer: Discovery UK
At Discovery, we pride ourselves on being a supportive and inclusive employer, dedicated to helping our team members grow both personally and professionally. With competitive pay, flexible shift patterns, and a commitment to employee development through industry-leading training and a unique 'Learn to Drive' scheme, we ensure that our Support Workers feel valued and empowered in their roles. Located in the beautiful surroundings of Shepton Mallet, our warm and homely environment fosters a close-knit community where every team member can make a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Shepton Mallet
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Discovery UK.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Discovery UK!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Discovery UK, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Discovery UK or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker in Shepton Mallet
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Discovery UK:Before hitting send, make sure to tailor your application specifically to Discovery UK! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Discovery UK
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
