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- Tasks: Supervise housekeeping team, ensuring high cleanliness standards and guest satisfaction.
- Company: Moness Resort, a stunning holiday destination in rural Perthshire.
- Benefits: Career progression, discounts, free leisure access, and temporary relocation accommodation.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Join a friendly team and create memorable experiences for guests in a beautiful setting.
- Qualifications: Experience in housekeeping supervision and a passion for hospitality.
The predicted salary is between 30000 - 42000 £ per year.
Moness Resort is a popular holiday destination located in the small market town of Aberfeldy in rural Perthshire. Situated amidst stunning Highland scenery, the resort offers a range of accommodations, including well-equipped family-friendly self-catering cottages and hotel rooms, making it a popular destination for couples, families, and groups. Providing a relaxing retreat where guests can unwind amongst breathtaking surroundings while enjoying a wide range of amenities and activities. The resort is set in 35 spacious acres of ground with a lovely woodland area and duck pond. With the surrounding area providing ample opportunity for outdoor activities such as hiking, cycling, golf, and fishing. Within the resort, there are leisure facilities such as a swimming pool, sauna, steam room, and hot tub. A dedicated Spa with a relaxing range of treatments using the latest products from the award-winning Ishga skincare range. On-site restaurants and bars and an outdoor terrace offer a variety of experiences from modern and informal family-friendly dining through to more intimate and formal (without being stuffy); all offering a delicious choice of tasty local dishes. A very popular destination for weddings and gatherings, we tailor events that will suit a special occasion or celebration. In whichever way our guests wish to relax and unwind at Moness, there is a tremendous amount on offer to choose from, to pretty much do it as you please; most importantly have fun.
Please note the selected candidate must have the right to work in the UK as we cannot offer visa sponsorship and offers are subject to successful completion of our reference and background checks.
Responsible for supervising the housekeeping team and coordinating the daily activities. You ensure the high standards of cleanliness and ultimately the guest’s satisfaction is achieved each day. The Senior Housekeeping Supervisor assigns duties, carefully inspecting each room and cottage meticulously as well as all the public areas throughout the resort. Quickly reporting any maintenance issues that may arise while ensuring we continue to maintain a safe and efficient working environment for our team. Our housekeeping team are crucial to the upkeep of our beautiful resort and maintaining the ambitious standards of cleanliness we all enjoy. You are an enthusiastic trainer and will guide the team in best working practice, creating a memorable and pleasant experience from the moment our guest arrives until their departure day.
Responsibilities
- This is a key supervisory role and works closely with the Housekeeping Manager to ensure the team, which includes Housekeepers, Cottage Cleaners, and Linen Drivers, are briefed and feel supported.
- You allocate tasks and duties to each team member according to their shift schedule and agree working ratios, offering guidance and training as and when needed.
- You conduct daily inspections of our guest bedrooms within the hotel, our guest cottages, public areas, and the other facilities to ensure the high standards of cleanliness and presentation are achieved.
- Meticulously performing inventory checks to ensure on arrival each guest bedroom or cottage is fully equipped and to the high standards expected from Moness Resort.
- Check each cottage and bedroom for any maintenance or decoration issues and report those via our maintenance portal.
- Consulting with other departments to ensure that our guests' stay is seamless.
- This is a hands-on role, and you jump in to help with any cleaning duties, lead by example, and offer training and support to ensure the team complete their tasks on time.
- Assist the team in our on-site laundry to ensure we have the required levels of fresh bed linen and towels.
- Undertake the coordination of deep cleans as directed by the Housekeeping Manager.
- Monitor the level of cleaning supplies available for the team by conducting regular inventory, reporting replenishment needs to the Housekeeping Manager.
- You keep your workspace organised and clutter-free, encouraging the team to follow suit through continual training and support.
- Observe and train in the use of chemicals and manual handling.
- You have a warm and friendly personality, professional and respectful of guests' privacy, responding to any needs they may have efficiently.
What we offer
- We are a close-knit friendly and professional team that support each other, celebrating shared success in a fast-paced hospitality setting.
- We believe in developing talent; career progression with opportunities to learn, grow, and progress.
- We understand the importance of well-being and encourage our team to keep fit and healthy through free access to our leisure facilities.
- We offer our team discounts within our restaurants and accommodation within the resort.
- We offer temporary relocation accommodation to help you get settled in the area.
- We offer free on-site parking.
- Paid breaks.
- Uniform provided.
Senior Housekeeping Supervisor employer: Discovery Taymouth Management Ltd
Contact Detail:
Discovery Taymouth Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housekeeping Supervisor
✨Tip Number 1
Get to know the resort! Familiarise yourself with Moness Resort's amenities and surroundings. This way, you can confidently discuss how your skills as a Senior Housekeeping Supervisor will enhance the guest experience during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info about the team culture and might even lead to a referral!
✨Tip Number 3
Prepare for hands-on scenarios! Be ready to demonstrate your leadership and training skills in practical situations. Think about examples where you've improved cleanliness standards or trained a team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Moness family. Don’t miss out!
We think you need these skills to ace Senior Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences, as this is what we value at Moness Resort.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Senior Housekeeping Supervisor role. Mention your supervisory experience and how you’ve maintained high cleanliness standards in previous roles – we want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Moness Resort!
How to prepare for a job interview at Discovery Taymouth Management Ltd
✨Know the Resort Inside Out
Before your interview, take some time to research Moness Resort thoroughly. Familiarise yourself with its amenities, services, and the overall guest experience. This knowledge will not only impress the interviewers but also help you tailor your answers to show how you can contribute to maintaining the high standards of cleanliness and guest satisfaction.
✨Showcase Your Supervisory Skills
As a Senior Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous supervisory experiences, including how you've trained and motivated staff. Share specific examples of how you've handled challenges in a team setting, as this will demonstrate your leadership capabilities and your commitment to creating a supportive work environment.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. During the interview, highlight your meticulous nature by discussing past experiences where your keen eye for detail made a difference. Whether it was ensuring rooms were perfectly clean or identifying maintenance issues, showcasing this trait will align with the resort's commitment to high standards.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during your interview. Prepare to discuss how you would handle specific situations, such as managing a busy shift or dealing with a guest complaint. Practising these scenarios will help you articulate your problem-solving skills and your ability to maintain a calm and efficient working environment.