Laundry Assistant

In your role as Laundry Assistant, your primary task is to support the residential services department with the smooth running of our incredible laundry facilities, ensuring our exceptional standards are upheld. The Residential Services Department is spread across the whole estate, working and collaborating with team members throughout the various areas of the club. We believe in having fun and creating memorable moments for our members and visiting guests at their 'home from home', making sure each visit is unique.

You assist with preparing the department's machinery, equipment, cleaning products, supplies and linen, including washing, pressing and caring for guest laundry to the highest standards, ensuring everything is organised and ready for use. People are our priority, so you maintain team member uniforms with the same high standard of care and attention to detail as guest spaces, always working with warmth and consideration.

Discover the role:

• Support our laundry service to consistently be the highest possible standard for guests and team members.
• Operate and monitor washing, dry-cleaning, drying machines and pressing machines in line with procedures, including dosing, cleaning lint traps, and setting dryers to the correct times and temperatures based on the fabrics being processed.
• Expertly press laundry of every description with skill and expertise.
• Inspect all laundry items for stains or damage, and determine whether to repair, treat, rewash or discard, and ensure items are placed in clean linen trolleys or sent for rewash as needed before placing all clean items into linen trolleys and take to linen store prior to re-issuing to relevant department.
• Efficiently collect and deliver laundry from and to our guest suites, accurately recording all required details, counting and verifying all items as per the laundry and dry-cleaning lists, recording collection and delivery times and individual messages and requirements.
• Immediately report any guest valuables items found in items sent for laundering.
• Support residential services team as and when required to maintain guest areas, refresh and maintain suites, and by restocking and replacing items in bedrooms and bathrooms to maintain the highest standard of cleanliness and presentation.
• On occasions, unpack guest luggage, always in the most courteous and professional manner checking all items for damage/stains and taking the appropriate action to rectify.
• Monitor stock levels and assist with the inventory, restocking and receiving of items to ensure the smooth running of the residential services department.
• Attend and contribute to departmental meetings and wider business meetings, where necessary.
• Follow and accurately complete cleaning schedules and checklists for each area of the business you are involved with.
• Maintain impeccable hygiene and cleanliness in all heart-of-house and front-of-house areas, including floors, surfaces, service stations and equipment.
• Safely handle, package, store and care for high-value and luxury items.
• Follow and uphold health & safety protocols in line with luxury hospitality standards.
• Uphold our exceptional standards while demonstrating passion and flare in the pursuit of service excellence.
• Actively involved in the day-to-day operation through observance, collaborating proactively with team members across our wide range of facilities.

Discover you:

• Highly motivated with a sense of pride in your work and passionate about delivering high standards with a vision for quality and excellence.
• Attention to detail with a warm, casual style letting your genuine personality shine through.
• Calm, confident and discreet, taking huge pride in your presentation.
• A strong team worker with enthusiastic approach to exceeding member expectations, combined with exemplary time management and problem-solving skills.
• Strong communication skills, warm natured and trustworthy.
• Ability to work under pressure to juggle competing priorities with minimum supervision.
• Adapt accordingly to suit the profile of the business.
• Ability to adjust working days and hours of work to meet business needs, as and when required and during emergencies or busy seasons.

Please note the selected candidate must have the right to work in the UK as we cannot offer visa sponsorship and offers are subject to successful completion of our reference and background checks.

Join the Discovery family, where quality and service are at the heart of everything we do.

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts worldwide. We have grown to be the premier player in the high-end resort residential niche with 30 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

Spanning 8,000 majestic acres, Taymouth Castle Golf and Sport Club is a private residential, golf, and sporting community with a rehabilitated historic 19th century castle in the Western Grampians of Scotland. The newly reimagined castle and surrounding community will feature signature five-star amenities, programs, and services of a Discovery club with a grand Scottish flair.

Discover our Benefits & Perks:

• Competitive Salary
• Staff Accommodation on a fixed term
• Uniform Provided
• Meal on duty (free of charge)
• Use of on-site staff gym
• Access to staff activities
• Various benefits including discounted local accommodation for friends and family to visit.
• Work-Family Culture

We are situated on the A827 between Kenmore and Aberfeldy. Close to the A9. Perth (1 hour), Stirling and Edinburgh Airport (1.5 hours), Glasgow (2 hours).