Housekeeping Attendant - Weekends Only in Aberfeldy

The role of Housekeeping Assistant is crucial in maintaining the high standards across our resort, from our cottages and hotel bedrooms to our front-of-house guest areas and back-of-house staff facilities. Our Housekeeping team plays a vital role in ensuring the ambitious standards of cleanliness we all enjoy are achieved every day. As part of our close-knit team, you’ll guide the way by working collaboratively with your colleagues to deliver exceptional experiences for every guest.

Role Responsibilities:

• Provide a warm, friendly, professional, and efficient service.
• Work well within a team and stay composed under pressure ensuring our ambitious standards are maintained.
• Maintain fantastic attention to detail, ensuring each area of the resort is kept immaculately clean and well-presented.
• Change linen and ensure all used linen is presented to the linen porter to transport to the laundry; replenish linen and guest supplies.
• Consult with other departments to ensure a seamless stay for our guests.
• Assist with duties in our onsite laundry and support with cleaning duties in each area of the resort when required.
• Undertake deep cleans as directed by the Housekeeping Manager.
• Maintain a friendly approach with guests whilst respecting their privacy during their stay.
• Respond to any guest requests and feedback efficiently.
• Ensure the security of guest accommodation and their belongings during the execution of your duties.
• Provide guests with any requested items quickly and efficiently.
• Provide guidance, support, and motivation to assist junior team members.
• Encourage a positive and efficient work environment while ensuring teamwork and consistent high standards.
• Ensure guests are satisfied throughout their stay, attending to any additional needs.

Previous experience is not essential as full training will be provided. Previous experience in a hotel or restaurant, together with good people skills would be an advantage; where teamwork and collaboration have been key would be ideal. You should drive genuine, honest interactions, creating a culture of warmth and inclusivity. Working independently and as part of a team comes naturally to you. You should have the ability to work under pressure to juggle competing priorities with minimum supervision. You are calm, confident, and discreet, taking huge pride in your presentation. Exemplary time management with a vision for quality and excellence.

About Moness Resort: Moness Resort is in the small market town of Aberfeldy. Set in thirty-five acres of ground and situated amidst stunning Highland scenery, the resort offers a range of accommodations, including well-equipped family-friendly self-catering cottages and hotel rooms. Within the main house, there are restaurants and bars and an outdoor terrace. Leisure facilities include a swimming pool, sauna, steam room, hot tub, and a gym. A spa offering treatments from manicures to full body massages using ISHGA products. A popular destination for weddings and gatherings, all held within our recently renovated marquee, adjacent to the main building.

This role does not qualify for sponsorship under the Skilled Worker visa requirements and eligibility criteria. Only applicants with the right to work in mainland UK can be considered. We cannot consider applicants who require sponsorship.

What we Offer:

• £13.45 per hour plus excellent benefits.
• Competitive Salary.
• Accredited Living Wage Employer.
• A close-knit friendly and professional team that supports each other.
• Career progression with opportunities to learn, grow, and progress.
• Free access to our leisure facilities.
• Discounts on accommodation and within our restaurants throughout the resort.