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For Companies At a Glance
- Tasks: Support financial, operational, and compliance processes while ensuring system accuracy and efficiency.
- Company: Join Discover, a leading digital banking and payments company focused on meaningful work and collaboration.
- Benefits: Enjoy a supportive culture, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a team that values your uniqueness and helps millions achieve a brighter financial future.
- Qualifications: Bachelor's degree in Business, IT, Finance, or related fields; experience in finance or operations preferred.
- Other info: Remote work options available; apply before September 7, 2025!
The predicted salary is between 43200 - 72000 £ per year.
Overview
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world\’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
What You\’ll Do
Responsible for providing Financial, Operational and Compliance support to team members, clients and business partners. Reviews and signs off on daily controls ensuring our settlement systems balance, system configuration complete, process documentation is current and in line with company standards. Manages compliance and risk processes as per company standards and analyze existing processes on the DCI Payment Network systems, proposing system automation and process improvements ensuring business controls in place.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You\’ll Do It
- Review and signoff daily controls on the DCI Settlement processes, to include but not limited to Exchange Rate feeds, Charge File Capture, System reconciliation, Funding, Settlement and Bank reconciliations.
- Investigate and provide resolution for all errors, rejections, imbalances arising from the daily balancing tasks, in order to ensure no financial impact to DCI or our customers.
- Work directly with Discover Treasury and Accounting Services teams regarding any banking/settlement issues and General Ledger entries, including initiating manual payments to our customers and manual corrective postings.
- Collate data to include in the team’s reporting of balancing issues, tickets worked, non-payments of Settlement, team utilization, project status updates and vendor management scorecards.
- Manage production implementation and support of our clients and business partners to the DCI systems, providing guidance to our clients and business partners on configuration options to best serve their requirements.
- Manage the defect and enhancement requests through to resolution, arising from daily processes or customer requirements, in order to automate system controls or improve customer experience, via the Agile process.
- Manage the internal and external product and process documentation, records and detailed procedures to facilitate Network Release updates, Process changes and Audit, Risk & Compliance requests.
Qualifications You\’ll Need
Minimum Requirements
- Bachelors Business Administration and Management, Information Technology, Finance, Engineering, or related
- Financial services, Operational, Compliance, Technology or related
In Lieu of Education Experience
- Business Analyst, Customer Service and Relationships, IT or related
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
- Ability to communicate verbally. Ability to communicate in written form.
- Travel Requirements – No
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the UK on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Sep-07-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. Know Your Rights
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
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Lead DCI Operations Specialist employer: Discover
Contact Detail:
Discover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead DCI Operations Specialist
✨Tip Number 1
Familiarise yourself with the DCI Payment Network systems and their operational processes. Understanding how these systems work will not only help you in interviews but also demonstrate your proactive approach to learning about the role.
✨Tip Number 2
Network with current or former employees of Discover, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Stay updated on compliance and risk management trends within the financial services sector. Being knowledgeable about current regulations and best practices will show that you are serious about the responsibilities of the Lead DCI Operations Specialist role.
✨Tip Number 4
Prepare to discuss specific examples of how you've managed operational issues or improved processes in previous roles. This will highlight your problem-solving skills and ability to contribute to the team’s success at Discover.
We think you need these skills to ace Lead DCI Operations Specialist
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Lead DCI Operations Specialist position. Understand the key responsibilities and qualifications required, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, focus on your experience in financial services, operational compliance, or technology. Use specific examples that demonstrate your ability to manage risk and improve processes, as these are crucial for this role.
Showcase Your Skills: Make sure to emphasise skills that align with the job requirements, such as analytical thinking, problem-solving, and communication abilities. Mention any experience with Agile processes or system automation, as these are particularly relevant.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your understanding of Discover's values and culture. Mention how you can contribute to their mission of providing a brighter financial future for customers.
How to prepare for a job interview at Discover
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Lead DCI Operations Specialist. Familiarise yourself with financial, operational, and compliance support tasks, as well as daily controls and risk management processes.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've resolved issues in previous roles. Highlight your analytical skills and ability to propose process improvements, especially in relation to system automation.
✨Demonstrate Team Collaboration
Since Discover values teamwork, be ready to share experiences where you've successfully collaborated with others. Emphasise your ability to work with different teams, such as Treasury and Accounting Services, to resolve banking or settlement issues.
✨Prepare Questions
Have insightful questions ready for your interviewers. This shows your interest in the role and the company. Ask about their approach to compliance and risk management, or how they envision the future of DCI operations.