Service & Customer Support Maestro

Service & Customer Support Maestro

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Discover Engineering

At a Glance

  • Tasks: Be the go-to person for customer inquiries and coordinate service schedules like a pro.
  • Company: Join Discover Engineering, a leading UK company focused on exceptional customer support.
  • Benefits: Enjoy a competitive salary, great work-life balance, and opportunities for growth.
  • Other info: Thriving environment with plenty of chances to develop your skills.
  • Why this job: Make a real difference in customer satisfaction and be part of a dynamic team.
  • Qualifications: 5+ years in customer service or administration; must be organised and proactive.

The predicted salary is between 30000 - 40000 Β£ per year.

Discover Engineering, located in the United Kingdom, is seeking a Customer Support & Service Coordinator to enhance their aftersales team.

The successful candidate will be the point of contact for customers and will coordinate service engineers' schedules effectively.

In this role, you will handle customer inquiries, manage warranty claims, and provide excellent customer service.

With a minimum of 5 years in customer service or administration, you must be organised, resilient, and proactive in ensuring customer satisfaction.

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Service & Customer Support Maestro employer: Discover Engineering

Discover Engineering is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. Located in the UK, we offer competitive benefits, opportunities for professional growth, and a commitment to employee well-being, making it a rewarding place for those passionate about customer service and support.

Discover Engineering

Contact Details:

Discover Engineering Recruitment Team

We think you need these skills to ace Service & Customer Support Maestro

Customer Service
Communication Skills
Organisational Skills
Resilience
Proactivity
Warranty Claims Management
Scheduling Coordination