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- Tasks: Lead Data Operations and DISCO Desk teams while enhancing service delivery.
- Company: Cloud-native legal solutions provider based in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: Extensive experience in ediscovery and strong client management skills.
- Other info: Foster a culture of continuous improvement and efficiency.
The predicted salary is between 48000 - 72000 £ per year.
A cloud-native legal solutions provider in Greater London is seeking a Manager for Professional Services to oversee the Data Operations and DISCO Desk teams. This role involves managing client escalations and improving service delivery while fostering a culture of continuous improvement and efficiency.
Ideal candidates will have extensive experience in the ediscovery industry and in leading data operations teams. Strong client management skills and a consultative approach are essential for ensuring exceptional client satisfaction.
Senior Manager, Ediscovery Services & Data Ops employer: DISCO
Contact Detail:
DISCO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Ediscovery Services & Data Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the ediscovery industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your client management skills. Think of examples where you've successfully handled escalations or improved service delivery. We want you to shine when discussing your consultative approach!
✨Tip Number 3
Showcase your leadership experience! Be ready to talk about how you've led data operations teams in the past. Highlight any initiatives you've implemented that fostered a culture of continuous improvement and efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Manager, Ediscovery Services & Data Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the ediscovery industry and data operations. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your consultative approach has led to exceptional client satisfaction in the past. We love a good story!
Showcase Your Leadership Skills: Since this role involves managing teams, make sure to highlight your leadership experience. We’re looking for someone who can foster a culture of continuous improvement, so share examples of how you've done this before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at DISCO
✨Know Your Ediscovery Inside Out
Make sure you brush up on your knowledge of the ediscovery industry. Be prepared to discuss recent trends, challenges, and innovations. This will show that you're not just experienced but also passionate about the field.
✨Demonstrate Leadership Skills
Since this role involves managing teams, be ready to share specific examples of how you've successfully led data operations teams in the past. Highlight your approach to fostering a culture of continuous improvement and efficiency.
✨Client Management is Key
Prepare to discuss your client management strategies. Think of scenarios where you've handled escalations or improved service delivery. This will showcase your consultative approach and commitment to exceptional client satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's vision for their Data Operations and DISCO Desk teams. This shows your interest in the role and helps you gauge if it's the right fit for you.
