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- Tasks: Lead a team making safeguarding decisions to protect vulnerable people across the UK.
- Company: Join the Disclosure and Barring Service, a trusted public service.
- Benefits: Enjoy flexible working, generous leave, and a Civil Service pension.
- Why this job: Make a real impact in safeguarding while developing your leadership skills.
- Qualifications: Strong analytical skills and experience in decision-making and team management.
- Other info: Collaborative culture with ongoing learning and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As a Casework Decision Making Team Manager at the Disclosure and Barring Service (DBS), you will lead a team responsible for making safeguarding decisions that help protect vulnerable people and support safer recruitment across the UK. Managing a team of caseworkers, you will oversee the progression of complex referrals, ensuring cases are assessed carefully and decisions are timely, consistent and legally defensible.
You will provide guidance and escalation support on challenging cases, helping your team analyse complex information and apply policy and legislation to reach balanced, evidence-based outcomes. This is a rewarding leadership opportunity within a fast-paced operational environment where your work has a direct impact on safeguarding. You will play a key role in developing the capability of your team, maintaining high standards of quality and supporting continuous improvement in decision making and case management.
With structured training, including the opportunity to achieve Casework Decision Making Authority (CDMA), and support from experienced colleagues and leadership teams, you will contribute to delivering a trusted public service that protects vulnerable groups and maintains confidence in DBS decisions.
About you: We are looking for someone who can confidently analyse complex information and make fair, balanced and defensible decisions. You will bring strong judgement and critical thinking, with the ability to assess risk and weigh evidence to reach proportionate outcomes. You will also have excellent written communication skills, enabling you to clearly explain decisions and reasoning. Experience of applying policy, guidance or legislation in decision making will be important, as will the ability to manage competing priorities while maintaining quality and timeliness. You will also have experience leading or supporting others, setting clear expectations and helping individuals develop and perform at their best.
Why choose a career at the Disclosure and Barring Service: At DBS, we take pride in our mission and the people who deliver it. Our culture is collaborative, inclusive and professional. We offer flexibility and trust, recognising that people do their best work when supported and empowered. This role is based in either Liverpool or Darlington. Informal hybrid working is available from day one, with formal remote or hybrid arrangements possible after six months (or post-probation for new Civil Servants).
We offer:
- Civil Service pension with generous employer contributions
- 25 days annual leave, rising to 30 with service, plus public holidays
- Flexible and hybrid working options
- An inclusive, supportive culture
- Ongoing learning and development opportunities
How to apply: To find out more about this opportunity and about working for the Disclosure and Barring Service, please click on the APPLY button. Closing date for applications: 10am Tuesday 7 April. The DBS is an accredited Disability Confident Employer, and we are an equal opportunities employer, welcoming suitably qualified applicants from all backgrounds. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
Casework Decision Making Team Manager in Liverpool employer: Disclosure and Barring Service (DBS)
Contact Detail:
Disclosure and Barring Service (DBS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casework Decision Making Team Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the DBS on LinkedIn. A friendly chat can give you insider info about the team culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising your decision-making scenarios. Think of examples where you've had to analyse complex information and make tough calls. We want to see your critical thinking skills in action!
✨Tip Number 3
Showcase your leadership style! Be ready to discuss how you've supported others in their development. Highlighting your ability to set clear expectations and help your team thrive will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DBS team and contributing to our mission.
We think you need these skills to ace Casework Decision Making Team Manager in Liverpool
Some tips for your application 🫡
Showcase Your Leadership Skills: As a Casework Decision Making Team Manager, we want to see how you lead and support your team. Share examples of how you've guided others in the past, especially in challenging situations. Highlight your ability to set clear expectations and help individuals develop their skills.
Demonstrate Your Analytical Skills: We’re looking for someone who can confidently analyse complex information. In your application, make sure to include instances where you've assessed risk and made balanced decisions based on evidence. This will show us that you can handle the responsibilities of the role.
Communicate Clearly and Effectively: Excellent written communication is key for this role. When crafting your application, ensure your reasoning is clear and concise. Use straightforward language to explain your decisions and thought processes, as this reflects the clarity we value at DBS.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about our culture and values while you’re at it. We can’t wait to hear from you!
How to prepare for a job interview at Disclosure and Barring Service (DBS)
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Casework Decision Making Team Manager. Familiarise yourself with the safeguarding decisions and the importance of timely, consistent, and legally defensible outcomes. This will help you articulate how your skills align with the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and supporting others. Think of specific examples where you've set clear expectations and helped individuals develop their skills. Highlighting your ability to manage competing priorities while maintaining quality will resonate well with the interviewers.
✨Demonstrate Analytical Thinking
Since the role requires analysing complex information, come ready to discuss how you approach decision-making. Share examples of how you've assessed risk and weighed evidence to reach balanced outcomes. This will showcase your critical thinking skills and judgement.
✨Communicate Clearly
Excellent written communication is key for this position. Practice explaining your thought process and decisions clearly and concisely. You might even want to prepare a brief explanation of a past decision you've made, focusing on how you communicated it to your team or stakeholders.