At a Glance
- Tasks: Manage restoration projects after fire or flood damage, ensuring properties are restored to their former glory.
- Company: Join DisasterCare South East, a leading firm in disaster recovery within the UK insurance industry.
- Benefits: Enjoy 28 days annual leave, a company vehicle, ongoing training, and career progression.
- Other info: Full-time role with a supportive team and opportunities for professional growth.
- Why this job: Make a real difference by helping people recover from disasters while developing your skills.
- Qualifications: Experience in restoration or a technical field, with strong communication and customer-focused skills.
Full-time position - £36000 per annum - Mon-Fri 8am-5pm (occasional on-call weekend rotation).
As a leading disaster recovery firm in the UK insurance industry, we are seeking a Senior Restoration Technician to join and strengthen our team. The position requires a skilled technician to manage restoration projects following fire, flood or property damage incidents from start to finish. The candidate should have experience in the restoration industry, excellent communication skills, be responsive to jobs of an urgent nature and have a focus towards health & safety.
KEY RESPONSIBILITIES- Attend 1st visits to domestic and commercial properties following fire or flood damage to carry out mitigation works and provide a full detailed report for Insurers.
- Communicate professionally with policyholders, loss adjusters, network builders and team members.
- Clean and decontaminate properties damaged by fire & smoke.
- Undertake stripping out works to enable structural drying.
- Install and manage drying equipment & techniques from 1st visit to final sign off.
- Work as part of a removals & storage team to pack, remove, clean and store home contents and furniture items (on-site or off-site).
- Provide detailed BER (beyond economic repair) lists for contents claims using an industry approved app (phone or tablet).
- Complete job reports and paperwork to meet SLA deadlines including floor plans and moisture records.
- Ensure full compliance with health & safety regulations, including risk assessments and use of PPE.
- Support and help with the development of junior technicians both on-site and off-site.
- Attend regular training courses as required.
- Maintain company vehicle and equipment.
- Full UK driving licence (required).
- Experienced in the restoration industry or a similar technical field.
- Motivated, reliable, and pro-active.
- Customer focused with strong communication skills.
- BDMA and/or IICRC certifications (desirable).
- 28 days annual leave (bank holidays inclusive).
- Workplace pension.
- Company vehicle and fuel card.
- Ongoing training with career progression.
- Full uniform.
- Annual pay review.
How to apply: Please send CV and mark FOA Phil Knight & Simon Fish.
Senior Restoration Technician at DisasterCare South East employer: Disaster Care Southeast
DisasterCare South East is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive benefits such as 28 days of annual leave, ongoing training opportunities, and a focus on health and safety, we ensure our team members are well-equipped to handle the challenges of disaster recovery. Join us in making a meaningful impact in the community while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Restoration Technician at DisasterCare South East
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Disaster Care Southeast's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Disaster Care Southeast. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Disaster Care Southeast
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Disaster Care Southeast.
