Cottsway Housing Association is seeking a Customer Service Advisor to join our busy Customer Services Team. You will be the first point of contact for customers, handling a high volume of enquiries and delivering an excellent service every time.
You will respond primarily by telephone, email, letters and online, manage feedback, investigate complaints and strive for positive resolutions while maintaining a calm and professional manner. A DBS check is required.
#J-18808-Ljbffr
Customer Experience Advisor β Flexible Hours & Benefits employer: Disabled Workers Co
Cottsway Housing Association is an excellent employer that prioritises employee development and offers a supportive work culture. With a focus on community impact, employees benefit from a collaborative environment, opportunities for professional growth, and the chance to make a meaningful difference in housing services within the local area.