Temporary Shop Manager - Whitley Bay

Make a real difference to the lives of disabled people. Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.

The role is full time, 35 hours per week, fixed term for 3 months at Scope's Whitley Bay shop, 198 Whitley Road, Whitley Bay, NE26 2DN. As Assistant Shop Manager, you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.

To be successful in this role, you will:

• Have proven experience in a retail or customer service environment.
• Be passionate about retail.
• Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
• Have a strong customer focus.
• Have solid IT skills.
• Have good attention to detail and a creative eye for shop displays.

Please make sure you explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair. By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve. Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave.
• Flexible working (where we can).
• Company pension.
• Excellent training and career development.
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women, and young colleagues.
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

For more information, note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on Wednesday 26 March 2025. If you want to become a Disability Gamechanger, we'd love to hear from you.