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For Companies At a Glance
- Tasks: Lead a team of volunteers, manage shop operations, and create stunning displays.
- Company: Join Scope, a charity dedicated to empowering disabled people in your community.
- Benefits: Enjoy 35 days annual leave, flexible working, and excellent training opportunities.
- Why this job: Make a real difference while developing your retail skills in a supportive environment.
- Qualifications: Retail or customer service experience, strong leadership, and creativity are essential.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 22932 - 22932 £ per year.
Assistant Shop Manager (Part Time – 21 hours per week)
Salary: £22,932 per year (£12.60 per hour)
Location: Anlaby, Hull, HU10 6UA
Commencing permanently. The role is part‑time for 21 hours per week, with a seven‑day rota and weekend/Bank Holiday coverage expected.
Overview
Make a real difference to the lives of disabled people. Work at the heart of your local community, inspire a team of brilliant volunteers, and take your retail or customer service experience to the next level. As Assistant Shop Manager at Scope’s Anlaby shop, you will use your creativity and flair to flourish in our retail environment. Your days will vary from processing stock and designing eye‑catching window displays to recruiting and training volunteers. You may also deputise for and run the shop when the shop manager is absent.
Responsibilities
- Generate and process stock; design eye‑catching window displays.
- Recruit, train, and manage volunteer and shop team members.
- Motivate and lead the shop team and volunteers.
- Support day‑to‑day shop operations.
- Deputise for or run the shop when the manager is absent.
Qualifications & Requirements
- Proven experience in a retail or customer service environment.
- Passion about retail.
- Dedicated team player with the ability to motivate and lead.
- Strong customer focus.
- Solid IT skills.
- Attention to detail and a creative eye for shop displays.
Please explain how you meet these skills with examples in your application, and show an appreciation of Scope’s values and our ambition to create equal futures with disabled people.
Shop Hours & Cover
Scope Charity Shops are open every day. Full‑time staff work 35 hours on a five‑day rota; part‑time staff work a seven‑day rota. Weekend and Bank Holiday cover is required.
Values
Pioneering, courageous, connected, open, fair. By living our values and trusting each other, we empower colleagues to make decisions, spark creativity, push boundaries, and change mindsets.
Scope Benefits
- 35 days annual leave.
- Flexible working (where possible).
- Company pension.
- Excellent training and career development.
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues.
- Wellbeing incentives – discounted gym, cycle‑to‑work scheme, and more.
Application
All disabled candidates are encouraged to apply. Scope is a disability equality charity and commits to the Disability Confident Leader programme. If you are applying under the Offer an Interview Scheme, please let us know in your application. We will interview all disabled candidates who meet the essential criteria. If you need adjustments in the application process, contact recruitment@scope.org.uk. Equality, Diversity and Inclusion are core to Scope. We welcome people of colour and other underrepresented communities.
Successful candidates will be subject to an enhanced DBS check. Applications are accepted until 11:59pm GMT on Monday 8 December 2025.
Contact Address: Recruitment – Scope – Anlaby, Hull, HU10 6UA
Assistant Shop Manager employer: Disabled Workers Co-operative
Contact Detail:
Disabled Workers Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scope and its values. This will help you connect your experience with what they stand for, showing that you're not just another candidate but someone who truly cares about their mission.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on how your retail and customer service experience can shine in the role of Assistant Shop Manager. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your creativity! Think about how you can bring fresh ideas to window displays or team motivation. Prepare a few examples to share during your interview, as this will demonstrate your flair and passion for retail.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Scope team. So, get your application in and let’s make a difference together!
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Your Passion for Retail: Make sure to highlight your love for retail in your application. We want to see how your enthusiasm can inspire our team and enhance the shopping experience for our customers.
Be Specific with Examples: When explaining how you meet the qualifications, use specific examples from your past experiences. We’re looking for real-life situations that showcase your skills in retail or customer service.
Embrace Our Values: Take a moment to reflect on Scope’s values: pioneering, courageous, connected, open, and fair. We’d love to see how you embody these values in your work and how they align with your personal beliefs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy, which is a bonus for this role!
How to prepare for a job interview at Disabled Workers Co-operative
✨Know Your Stuff
Before the interview, make sure you understand Scope’s mission and values. Familiarise yourself with their work in the community and how they support disabled people. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Creativity
As an Assistant Shop Manager, creativity is key! Prepare examples of how you've designed displays or improved customer experiences in previous roles. Bring along a portfolio if you have one, or be ready to discuss your ideas for eye-catching window displays.
✨Team Spirit Matters
Highlight your experience in leading and motivating teams. Think of specific instances where you’ve successfully trained volunteers or managed a team. Be prepared to discuss how you can inspire others and create a positive shop environment.
✨Be Ready for Scenarios
Expect situational questions about managing day-to-day operations or handling challenges in a retail setting. Practice responses that demonstrate your problem-solving skills and ability to stay calm under pressure, especially when deputising for the shop manager.
