At a Glance
- Tasks: Assist in managing shop operations and support a diverse team of volunteers.
- Company: Join Scope, a charity focused on equality for disabled people.
- Benefits: 35 days annual leave, flexible working, and excellent training opportunities.
- Other info: Dynamic environment with a focus on sustainability and inclusion.
- Why this job: Make a real impact in your community while developing your retail skills.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 24479 - 24479 £ per year.
Fixed term for 12 months, part time, 28 hours a week.
Starting full-time salary £24,479 a year (£13.45 an hour) pro rata for part time.
Location: Scope's Acton shop - 88-88a High Street, Acton, London, W3 6QX.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Wednesday 30 September 2026.
We are looking for an Assistant Shop Manager to join our team on a fixed term maternity cover basis at Scope’s Acton shop. As Assistant Shop Manager you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
Responsibilities:
- Assist in the management of the shop operations.
- Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
- Actively promote Scope and its services within the community.
- Support the shop manager to drive sales and effectively manage stock. Also support our online selling with identifying suitable items and listing on online selling platforms.
- Help the team deliver excellent customer service.
- Deputise for the shop manager in their absence.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
About you:
- Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments.
- Experience working in a target-driven environment, with a focus on achieving sales or performance goals.
- Experience of working in a fast paced environment.
- A team player with strong work ethic.
- Strong communication and interpersonal skills.
- IT literacy and numeracy skills.
We welcome applications from people with lived experience of disability and from all backgrounds.
Working in Our Shops:
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours:
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven.
Part-time: Weekly hours on a seven-day rota.
Additional information:
- You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
- You must meet all the essential requirements listed in the job description.
- If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI):
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits:
- 35 days annual leave.
- Flexible working (where we can).
- Company pension.
- Excellent training and career development.
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues.
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Address: Recruitment Scope, Scope, Acton, London, W3 6QX.
Temporary Shop Manager in Acton employer: Disabled Workers Co-operative
At Scope, we pride ourselves on being an inclusive and supportive employer dedicated to creating a fair future for disabled people. Our Cardiff office fosters a vibrant work culture where collaboration and personal growth are encouraged, offering flexible working options, excellent training opportunities, and a commitment to employee wellbeing. Join us in making a meaningful impact while enjoying generous benefits like 27 days of holiday and a strong pension scheme.
Contact Details:
Disabled Workers Co-operative Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Shop Manager in Acton
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Temporary Shop Manager in Acton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Disabled Workers Co-operative:Don’t forget to personalise your application for Disabled Workers Co-operative! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Disabled Workers Co-operative
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Disabled Workers Co-operative offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Disabled Workers Co-operative and contribute positively during your temporary stint.
