At a Glance
- Tasks: Manage impactful email campaigns for major UK charities and optimise multi-channel strategies.
- Company: Join Blackbaud, a leader in social impact technology with a focus on innovation.
- Benefits: Flexible remote work, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative agency-style environment with a commitment to diversity and inclusion.
- Why this job: Gain hands-on experience in CRM and email marketing while making a difference.
- Qualifications: 2+ years in CRM or digital marketing, with Salesforce Marketing Cloud experience.
The predicted salary is between 30000 - 40000 € per year.
About the role
We’re looking for a CRM Manager to join our Digital Services team on a 12‑month fixed‑term contract, covering a period of parental leave. Our Digital Services team is a specialist group supporting large UK charities with the delivery of CRM communications for major fundraising events. Working in an agency‑style environment, the team works with charities to deliver and optimise high‑impact multi-channel campaigns.
You’ll support the delivery of impactful email campaigns for some of the UK’s largest charities, this is a hands‑on role with plenty of coaching, collaboration and exposure to large‑scale CRM programmes. This role is ideal if you’re looking to deepen your CRM or email marketing experience in a supportive, agency‑style environment.
What you'll be doing
- Deliver email campaigns end‑to‑end, including build, QA and deployment using established templates and processes
- Briefing our agency on audience selections, sense‑check and apply accurately
- Working with your charities to scope out and plan campaigns
- Providing campaign reports to your charities to improve and optimise future CRM activity
What you'll bring
- Hands on experience in a CRM, email marketing or digital marketing role – we’re thinking 2 years +
- Required experience with Salesforce Marketing Cloud
- A strong interest in email marketing, supporter journeys and CRM best practice
- Confidence working with data, basic reporting and tools such as Excel
- A well‑organised approach, strong attention to detail and clear written communication
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
CRM Campaign Manager (FTC) - JustGiving in London employer: Disability Solutions
At Blackbaud, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation. As a CRM Campaign Manager, you'll have the opportunity to work with some of the UK's largest charities, enhancing your skills in a supportive environment while contributing to meaningful social impact. With a focus on employee growth and development, we provide ample opportunities for professional advancement, making this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Manager (FTC) - JustGiving in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or digital marketing space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM projects. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the charities you’ll be working with. Understand their missions and how your role as a CRM Campaign Manager can help them achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace CRM Campaign Manager (FTC) - JustGiving in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Campaign Manager role. Highlight your experience with email marketing and any specific tools like Salesforce Marketing Cloud. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your previous experiences have prepared you for this role. Let us know why you want to join our Digital Services team!
Showcase Your Data Skills:Since this role involves working with data and reporting, make sure to mention any relevant experience you have. Whether it's using Excel or analysing campaign performance, we want to see your confidence in handling data!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Disability Solutions
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles and how it can be leveraged for effective email campaigns.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've managed. Highlight the strategies you used, the results achieved, and how you optimised those campaigns based on data insights.
✨Understand the Audience
Familiarise yourself with the types of charities JustGiving works with. Think about how you would approach audience selection and campaign planning for different organisations, and be ready to share your ideas.
✨Be Data-Driven
Demonstrate your confidence with data by discussing how you've used reporting tools to analyse campaign performance. Prepare to talk about how you would use data to improve future CRM activities.
