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- Tasks: Manage impactful email campaigns for major UK charities and optimise multi-channel strategies.
- Company: Join Blackbaud, a leader in social impact technology with a supportive culture.
- Benefits: Flexible remote work, inclusive environment, and opportunities for professional growth.
- Other info: Collaborative agency-style team focused on innovation and social good.
- Why this job: Deepen your CRM skills while making a real difference in the charity sector.
- Qualifications: 2+ years in CRM or email marketing, experience with Salesforce Marketing Cloud.
The predicted salary is between 30000 - 40000 £ per year.
About the role
We’re looking for a CRM Manager to join our Digital Services team on a 12‑month fixed‑term contract, covering a period of parental leave. Our Digital Services team is a specialist group supporting large UK charities with the delivery of CRM communications for major fundraising events. Working in an agency‑style environment, the team works with charities to deliver and optimise high‑impact multi-channel campaigns. You’ll support the delivery of impactful email campaigns for some of the UK’s largest charities; this is a hands‑on role with plenty of coaching, collaboration and exposure to large‑scale CRM programmes. This role is ideal if you’re looking to deepen your CRM or email marketing experience in a supportive, agency‑style environment.
What you'll be doing
- Deliver email campaigns end‑to‑end, including build, QA and deployment using established templates and processes
- Briefing our agency on audience selections, sense‑check and apply accurately
- Working with your charities to scope out and plan campaigns
- Providing campaign reports to your charities to improve and optimise future CRM activity
What you'll bring
- Hands on experience in a CRM, email marketing or digital marketing role – we’re thinking 2 years +
- Required experience with Salesforce Marketing Cloud
- A strong interest in email marketing, supporter journeys and CRM best practice
- Confidence working with data, basic reporting and tools such as Excel
- A well‑organised approach, strong attention to detail and clear written communication
CRM Campaign Manager (FTC) - JustGiving employer: Disability Solutions
Contact Detail:
Disability Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Campaign Manager (FTC) - JustGiving
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or digital marketing space. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM projects. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the charities you'll be working with. Understand their missions and how your role as a CRM Campaign Manager can help them achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace CRM Campaign Manager (FTC) - JustGiving
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Campaign Manager. Highlight your hands-on experience in CRM and email marketing, especially with Salesforce Marketing Cloud. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about email marketing and how you can contribute to our Digital Services team. Don’t forget to mention any relevant campaigns you've worked on!
Showcase Your Data Skills: Since this role involves working with data and reporting, make sure to highlight your confidence in these areas. Share examples of how you've used data to optimise campaigns in the past – we love seeing those numbers!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Disability Solutions
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles and how it can be leveraged for effective email campaigns.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've managed. Highlight the strategies you used, the results achieved, and how you optimised those campaigns based on data insights.
✨Demonstrate Your Attention to Detail
Since this role requires a strong focus on detail, be prepared to discuss how you ensure accuracy in your work. You might want to share your process for QA and how you handle data to avoid errors.
✨Ask Insightful Questions
Come with questions that show your interest in the role and the company. Inquire about their current CRM strategies or how they measure the success of their campaigns. This shows you're engaged and thinking critically about the position.