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For Companies At a Glance
- Tasks: As a Client Manager, you'll drive revenue growth and build strong client relationships.
- Company: Join LexisNexis, a leader in legal analytics and AI solutions, serving clients globally.
- Benefits: Enjoy flexible working options, generous holidays, health benefits, and employee discounts.
- Why this job: Be part of a diverse team that values your wellbeing and offers extensive learning opportunities.
- Qualifications: We're looking for motivated individuals with excellent communication skills and B2B experience.
- Other info: LexisNexis is committed to equal opportunity and building an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth?
About Our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today’s top model creators for each individual legal use case.
About The Role
As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.
Responsibilities
- Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets
- Achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities
- Identifying key account issues, needs and demonstrate the business value of Lexis Nexis products
- Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact
- Building solid relationships with key decision makers and influencers resulting in revenue protection and growth
Requirements
- Be results and target driven with a self-motivated aptitude
- Be a solid consistent performer demonstrated through consistently meeting or exceeding expectations
- Have excellent communication skills essential, as well as time management and planning
- Demonstrate the ability to spot commercial opportunities, with a successful customer services and sales support background
- Have experience working within a B2B sales/customer service environment and retaining and growing customers
Work in a way that works for you
We promote a healthy work/life balance across the organisation, with various flexible and remote working options available to employees.
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Client Manager employer: Disability Solutions
Contact Detail:
Disability Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Familiarise yourself with LexisNexis products and services. Understanding the specific features and benefits of what you’ll be selling will help you articulate their value to potential clients, making you a more effective Client Manager.
✨Tip Number 2
Network within the legal and professional sectors. Attend industry events or webinars where you can meet potential clients and decision-makers. Building these relationships beforehand can give you a head start when you step into the role.
✨Tip Number 3
Showcase your data-driven mindset by preparing examples of how you've used data to drive sales or improve customer satisfaction in previous roles. This will demonstrate your ability to meet the financial targets expected in this position.
✨Tip Number 4
Research the latest trends in AI and legal technology. Being knowledgeable about advancements in these areas will not only impress your interviewers but also equip you to discuss how LexisNexis is leading the way in these innovations.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Client Manager position. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in B2B sales or customer service. Provide specific examples of how you've successfully managed accounts and driven revenue growth in previous roles.
Showcase Communication Skills: Since excellent communication is essential for this role, ensure your application reflects your ability to convey information clearly and effectively. Use concise language and a professional tone throughout your documents.
Demonstrate Results-Driven Mindset: Include quantifiable achievements in your application that demonstrate your results-driven approach. Mention any targets you've met or exceeded, and how you identified opportunities for upselling or cross-selling.
How to prepare for a job interview at Disability Solutions
✨Showcase Your Data-Driven Mindset
As a Client Manager, being data-driven is crucial. Prepare to discuss how you've used data to inform your decisions in previous roles. Bring examples of how you've identified trends or opportunities that led to revenue growth.
✨Demonstrate Relationship-Building Skills
Building solid relationships is key for this role. Be ready to share specific instances where you've successfully developed relationships with clients or stakeholders, and how those relationships contributed to business success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to identify key account issues or needs, and how you demonstrated the value of your products to resolve them.
✨Highlight Your Communication Skills
Excellent communication is essential for a Client Manager. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've effectively communicated with clients to ensure their needs were met and exceeded.
