At a Glance
- Tasks: Provide tailored support to help individuals live independently and regain confidence.
- Company: Join a friendly team at Humans Cornwall, dedicated to making a difference.
- Benefits: Enjoy a competitive salary, generous holiday, and employee discounts.
- Other info: Flexible approach to personal development and a commitment to diversity.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Experience in support services and strong communication skills are essential.
Join our Humans Cornwall Team as a Personalised Support Specialist and help people access tailored support, guidance, and services that make a real difference in their daily lives.
Key job Details
- Salary: £26,000 per annum. Mileage paid at 55p/mile
- Reports to: North Cornwall Operations Manager
- Contract: Permanent subject to funding
- Holiday: 31- 43 days
- Location: Community based North Cornwall
- Hours: 37 per week, Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm
- Bright Exchange for employee discounts and vouchers
- Employee Assistance Programme
- Free uniform
- Charity mobile phone and laptop/tablet for the performance of duties
We are a friendly and supportive team of people with diverse backgrounds, highly motivated to drive change and improve the lives of disabled people, their carers and families. We take a flexible approach to supporting each member of our team to reach their full potential.
To provide person-centred support to people across North Cornwall, enabling them to live independently and recover confidence at home and in the community. This role focuses on holistic support, helping clients address both immediate needs and longer-term challenges to enhance their wellbeing. This role does not provide personal care.
Key Responsibilities
- Conduct home visits post-hospital discharge or for those identified as needing support, ensuring safety, comfort, and essential needs are met (e.g., meals, heating, medication).
- Perform holistic assessments and develop action plans covering housing, welfare benefits, adaptations, and other support needs.
- Communicate with internal teams (e.g., Support Broker, Advice Team) and other agencies to ensure clients’ needs are addressed.
- Provide temporary practical assistance (e.g., shopping, meal prep, light cleaning) until permanent arrangements are in place.
- Ensure clients have access to emergency contacts and ongoing support arrangements.
- Address any issues impacting a client’s recovery or wellbeing, escalating concerns when necessary.
- Eligibility to work in the UK and access to a vehicle with business insurance.
- Communication, organisational, and IT skills.
- Ability to work independently, multitask, and adapt to changing situations.
- Familiarity with care assessments, risk assessments, and local support services.
- Experience using case management systems and supporting individuals post-discharge.
- Experience in delivering support services.
- Knowledge of health, social care, or community support roles.
- Knowledge of local resources and networks.
- Familiarity with environmental assessments and safety standards
Personal Attributes
- Compassionate, patient, and empowering approach to support.
- Problem-solving skills with a focus on promoting independence.
- Ability to maintain confidentiality and remain calm under pressure.
About Us
Humans Cornwall is an independent service under the umbrella of disAbility Cornwall & Isles of Scilly. It works within the health system in collaboration with various partners to support people at risk of hospital admission, or upon their discharge. We deliver personalised and holistic support at this time in conjunction with internal and external providers.
disAbility Cornwall & Isles of Scilly is a disabled people’s user led organisation, a registered charity and company limited by guarantee. Our mission is torepresent, include, supportandempower(RISE) people living with a long-term health condition or disability, their families and carers in Cornwall and the Isles of Scilly. We do this via an extensive range of services and activities and by working at a strategic level to ensure the voices of disabled people are heard.
Values
Our values represent what is important to us as an independent, user-led organisation. They guide our actions and behaviours as we work together towards our vision of 'A fully inclusive society, with equity of opportunity for all':
- Our passion for equity – inspiring each other and demonstrating fairness, commitment and accountability.
- Respect for self and others – being open minded, reliable and approachable, acting with integrity in everything we do.
- Being supportive – having an inclusive, positive and empathic approach to supporting others and ourselves.
We have a diverse workforce, and we are always striving to enhance our diversity, we welcome applicants of all identities including disability, gender, ethnicity, faith, age, sexuality, and people who have caring responsibilities. We carry out work health assessments to ensure that the job is a good fit for the individual and that any necessary adjustments or support can be provided to help them succeed in their role.
Closing date: 14th August 2026
Interview dates: Arranged as suitable candidates are identified.
Successful candidates must have the Right to Work in the UK, two references, undergo a DBS check and a work health assessment.
At disAbility Cornwall & the Isles of Scilly, we're committed to going beyond compliance, we don't just meet the Equality Act 2010, we aim to set the standard for inclusion. By collecting this information, we can build a clear picture of who makes up our workforce and make sure our practices reflect the diverse communities we serve. This helps us continue to create a fair, welcoming, and equitable place to work. Filling in this form is completely voluntary, but your input really helps us to meet our goals and strengthen our commitment to equality, diversity, and inclusion.
Personalised Support Specialist – North Cornwall employer: Disability Cornwall & Isles of Scilly
At disAbility Cornwall & Isles of Scilly, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our team to make a meaningful impact in the lives of disabled individuals and their families. With generous holiday allowances, flexible working arrangements, and a commitment to employee growth through training and development, our Personalised Support Specialists enjoy a fulfilling career in the beautiful community of North Cornwall, where they can truly make a difference while being part of a compassionate and dedicated team.
Contact Details:
Disability Cornwall & Isles of Scilly Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personalised Support Specialist – North Cornwall
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Disability Cornwall & Isles of Scilly.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Disability Cornwall & Isles of Scilly!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Disability Cornwall & Isles of Scilly, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Disability Cornwall & Isles of Scilly or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Personalised Support Specialist – North Cornwall
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Disability Cornwall & Isles of Scilly:Before hitting send, make sure to tailor your application specifically to Disability Cornwall & Isles of Scilly! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Disability Cornwall & Isles of Scilly
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
