At a Glance
- Tasks: Help individuals access personalised support and services for independent living.
- Company: Join a friendly team at Humans Cornwall, dedicated to making a difference.
- Benefits: Enjoy 31-43 days holiday, flexible hours, and a supportive work-life balance.
- Other info: Be part of a dynamic team with excellent training and career growth opportunities.
- Why this job: Make a real impact in the lives of disabled people and their families.
- Qualifications: Strong communication skills and empathy towards diverse client needs.
The predicted salary is between 26000 - 26000 £ per year.
Join Humans Cornwall as a Support Broker, helping individuals navigate and access personalised support, information, and services that empower them to live the life they choose.
Salary: £26,000 per annum
Reports to: Team Leader
Contract: Permanent subject to continued funding
Holiday: 31-43 days
Location: Hayle, Cornwall (with free parking!)
Hours: 37 per week | Mon‑Thu 9am‑5pm, Fri 9am‑4:30pm. An earlier start is also an option
Working as a member of a great, dynamic and focused team with training and development opportunities and a generous annual leave allowance. A day off on your birthday and an Employee Assistance Programme contribute to a great work‑life balance culture.
We are a friendly and supportive team of people with diverse backgrounds, highly motivated to drive change and improve the lives of disabled people, their carers and families. We take a flexible approach to supporting each member of our team to reach their full potential.
This is a great opportunity to join a new service and be part of a team providing an alternative model of assistance to people with support needs, to alleviate the current pressures on our health and care system.
The Support Broker provides personalised support to individuals, helping them access care, resources, and community connections to maintain independence. This role involves working with clients, professionals and organisations to coordinate and deliver tailored solutions that address health and social care needs, independence, choice, and control.
Key Responsibilities
- Client Support
- Work with individuals to design and implement personalised care plans.
- Advocate for clients with external organisations to ensure needs are met.
- Maintain regular communication with clients, progressing cases from referral to closure.
- Facilitate community integration and sustainability of support for clients.
- Coordination and Administration
- Manage a caseload of 30-60 clients, adapting to changing priorities.
- Attend and represent the organisation in multidisciplinary team meetings.
- Use a case management system to document client interactions and monitor progress.
- Coordinate services such as housing support, welfare benefits, and independent living aids.
- Build relationships with internal and external partners, including VCSE organisations, statutory services, and care providers.
- Ensure seamless communication and referrals between stakeholders to meet client needs effectively.
- Problem‑Solving
- Identify creative, alternative solutions to traditional care models.
- Leverage available resources like grants and funded services to enhance client outcomes.
Essential Skills and Attributes
- Organisation & Time Management: Ability to manage multiple tasks, prioritise effectively, and adapt to changes.
- Communication: Strong verbal and written skills to liaise with clients, teams, and external organisations.
- Empathy & Sensitivity: Demonstrates compassion and understanding towards diverse client needs.
- Technology Proficiency: Experienced with Microsoft Office and case management systems.
- Team Player: Collaborative and supportive in multidisciplinary settings.
Join us to make a meaningful difference in the lives of people in Cornwall! We have a diverse workforce, and we are always striving to enhance our diversity; we welcome applicants of all identities including disability, gender, ethnicity, faith, age, sexuality, and people who have caring responsibilities. We carry out work health assessments to ensure that the job is a good fit for the individual and that any necessary adjustments or support can be provided to help them succeed in their role.
Support Broker in Hayle employer: Disability Cornwall & Isles of Scilly
Humans Cornwall is an exceptional employer, offering a supportive and dynamic work environment in Hayle, Cornwall, where you can truly make a difference in the lives of individuals with support needs. With generous annual leave, flexible working options, and a strong commitment to employee development, we foster a culture that prioritises work-life balance and personal growth. Join our friendly team and be part of a pioneering service that empowers clients to live independently while enjoying the benefits of free parking and a collaborative atmosphere.
Contact Details:
Disability Cornwall & Isles of Scilly Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Broker in Hayle
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Disability Cornwall & Isles of Scilly.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Disability Cornwall & Isles of Scilly!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Disability Cornwall & Isles of Scilly, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Disability Cornwall & Isles of Scilly or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Broker in Hayle
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Disability Cornwall & Isles of Scilly:Before hitting send, make sure to tailor your application specifically to Disability Cornwall & Isles of Scilly! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Disability Cornwall & Isles of Scilly
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
