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- Tasks: Lead the box office team and manage ticket sales for an exciting arts venue.
- Company: Join Rich Mix, a vibrant cultural hub in East London, promoting creativity and community.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a team that enhances customer experiences and supports artistic initiatives.
- Qualifications: Experience in ticketing systems and team management is a plus.
- Other info: Passion for the arts and community engagement is essential.
The predicted salary is between 28800 - 43200 £ per year.
TheBox Office Manager is responsible for the smooth and effective running of Rich Mix’s box office function and management of the box office team. They will work closely with both the Marketing and Communications team and Programming team to managing the ticketing system, analysing sales trends and using customer data to inform pricing strategies, promotional campaigns and audience development initiatives.
TheBox Office Manager will oversee and deliver the sales and ticketing operation, inspiring and motivating the Box Office team to provide an excellent experience for customers, artistic partners, and residents, while ensuring Rich Mix’s values are embedded throughout the customer experience. They will maximise the use and implementation of Rich Mix’s box office system, Spektrix, and partner system, DICE, optimising their functionality to drive efficiency, insight, and audience engagement.
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Box Office Manager employer: Disability Arts
Contact Detail:
Disability Arts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Manager
✨Tip Number 1
Familiarize yourself with the Spektrix and DICE systems. Understanding how these ticketing platforms work will give you a significant advantage, as you'll be able to demonstrate your ability to optimize their functionality during the interview.
✨Tip Number 2
Showcase your experience in managing teams effectively. Think of specific examples where you've inspired and motivated a team to achieve excellent customer service, as this is crucial for the Box Office Manager role.
✨Tip Number 3
Prepare to discuss how you've used customer data to inform pricing strategies or promotional campaigns in the past. This will highlight your analytical skills and your ability to drive audience engagement.
✨Tip Number 4
Research Rich Mix’s values and think about how you can embody them in your approach to customer experience. Being able to align your personal values with those of the organization will make you a more attractive candidate.
We think you need these skills to ace Box Office Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Box Office Manager at Rich Mix. Highlight your experience in managing box office functions and leading teams in your application.
Showcase Relevant Experience: Emphasize your previous experience with ticketing systems, especially if you have worked with Spektrix or DICE. Provide specific examples of how you've used data to inform pricing strategies or promotional campaigns.
Highlight Team Leadership Skills: Discuss your ability to inspire and motivate a team. Include examples of how you've successfully managed a team in a fast-paced environment, ensuring excellent customer service.
Align with Company Values: Research Rich Mix’s values and ensure your application reflects them. Discuss how you would embed these values into the customer experience and your management style.
How to prepare for a job interview at Disability Arts
✨Know the Box Office Systems
Familiarize yourself with Spektrix and DICE, as these are crucial for the role. Be prepared to discuss how you would optimize their functionality to enhance efficiency and audience engagement.
✨Showcase Your Team Leadership Skills
Highlight your experience in managing teams and inspiring them to deliver excellent customer service. Share specific examples of how you've motivated a team in previous roles.
✨Understand Sales Trends and Data Analysis
Be ready to talk about how you analyze sales trends and use customer data to inform pricing strategies and promotional campaigns. Bring examples of how you've successfully implemented such strategies in the past.
✨Align with Rich Mix’s Values
Research Rich Mix’s values and be prepared to discuss how you would embed these into the customer experience. Show your passion for community engagement and artistic partnerships.
