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- Tasks: Deliver top-notch service at our vibrant bar and café, serving food and drinks to diverse customers.
- Company: Join artsdepot, a leading cultural hub in north London, welcoming over 269,000 visitors annually.
- Benefits: Flexible hours, dynamic work environment, and the chance to be part of exciting events.
- Other info: Work on a 7-day rota, including evenings and weekends, in a lively atmosphere.
- Why this job: Be part of a creative team and immerse yourself in the arts while gaining valuable experience.
- Qualifications: Previous bar and catering experience with excellent customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
artsdepot is looking for a Bar and Café Assistant with relevant experience. The role will be to deliver a high-quality bar and café service to artsdepot’s customers and will report to the Café Supervisor. The ideal candidates will be reliable and proactive individuals with a ‘can-do’ attitude and an excellent eye for detail. You should have excellent customer service skills, impeccable hygiene and health & safety awareness, and experience of working within a catering or bar team in a diverse and busy retail catering/bar environment.
The café/Bar team is responsible for the day-to-day operation of artsdepot’s café, bar and event catering service. Our customers include audiences for shows and events, visitors to artsdepot and onsite students. artsdepot is a leading multi art form venue and cultural hub in north London. Our venue incorporates a 397-seat main theatre, 151 seat studio theatre, gallery, Creation Space, dance drama and art studios, café and bar and other public spaces. Every year we welcome over 269,000 people to watch, learn or be inspired by our programme of shows and events. We are open 7 days a week, including some public holidays, with many shows going on until late evening. The role involves working on a 7-day rota with mostly evenings, and weekends.
Responsibilities
- To deliver an efficient service to our bar, cafe and events customers.
- To serve customers with food, drinks, alcoholic beverages and other products.
- To operate tills, cash and card processes accurately.
- To ensure café and bar foyers are welcoming, presentable and safe.
- To operate health and hygiene processes well, including cleaning duties.
- To open and close the café, bar and other catering facilities as required.
- To support initiatives to increase revenues in our bar and catering services.
- To develop and maintain a good knowledge of the products on offer and to advise customers on their choices.
- To operate relevant procedures for catering, cash handling, customer service and health and safety.
- To ensure that alcohol is sold according to the Licensing Act 2003.
- To undertake other duties as reasonably required.
Personal Specification
Essential
- Previous bar and catering experience, including café/bar and cash handling experience.
- Proven experience of serving and dealing with customers with a professional friendly and welcoming approach.
- Impeccable hygiene standards.
- A commercial attitude towards service delivery.
- Ability to take instruction and use own initiative when working independently.
- Ability to prioritise and work under pressure with good time management.
- Ability to analyse situations and solve problems.
- Energetic, creative and enthusiastic team player.
- Good standard of literacy, numeracy and comprehension.
Desirable
- Experience of leading a team.
- Understanding of working within an arts organisation.
- A knowledge of Licensing and Health and Safety Legislation, or successful completion of the relevant training within an agreed timescale.
- Holder of a Level 3 in Food Hygiene, or equivalent qualification, or successful completion of the relevant training within an agreed timescale at artsdepot’s expense.
- Passionate about live performance and the arts in general.
Bar and Café Assistant employer: Disability Arts
Contact Detail:
Disability Arts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Café Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around artsdepot. Familiarise yourself with the café and bar areas, and maybe even chat with some staff. This shows you’re genuinely interested and helps you feel more comfortable during the interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in a busy café or bar environment. Role-play with a friend or family member to get used to handling tricky situations while keeping that friendly vibe. It’ll help you shine when it counts!
✨Tip Number 3
Show off your passion for the arts! When chatting with the interviewer, share why you love live performances and how they inspire you. This connection can set you apart from other candidates who may not have that same enthusiasm.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get all your details and can consider you for the role. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Bar and Café Assistant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous bar and café experience in your application. We want to see how you've delivered excellent customer service and maintained high hygiene standards in busy environments.
Be Personable: Your application should reflect your friendly and welcoming approach. Use a tone that shows you're enthusiastic about working with customers and being part of our vibrant team at artsdepot.
Attention to Detail is Key: Since we value an excellent eye for detail, ensure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of presentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at artsdepot!
How to prepare for a job interview at Disability Arts
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the café and bar services. Familiarise yourself with the menu, including any special drinks or dishes they offer. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your proactive attitude and ability to thrive in a busy environment.
✨Emphasise Hygiene and Safety Awareness
Since impeccable hygiene and health & safety awareness are crucial for this role, be ready to discuss your understanding of these practices. You might want to mention any relevant training you've had or how you ensure cleanliness in your previous roles.
✨Be Ready for a Fast-Paced Environment
The café and bar at artsdepot can get quite busy, especially during events. Prepare to talk about how you manage stress and prioritise tasks under pressure. Sharing specific strategies or experiences will help illustrate your ability to keep things running smoothly.