Business Development Coordinator

OVERALL PURPOSE OF THE JOB

We are looking for an experienced Business Development Coordinator to join the 59 London Studio as part of a new dedicated Business Development team. This new position will play a key role in discussing and developing future projects and partnerships for our globally recognised design work. You will track and manage all new business activity within the company and collaborate with business development teams across other Journey studios including Squint/Opera, VMI and ICRAVE.

The role will oversee a CRM system and a portfolio of leads, clients, and potential projects spanning industries, continents and contexts. You will ensure that all potential new business activity is properly shepherded and that conversations around new projects and partnerships showcase the strength of 59’s unique design offer. The successful candidate will be a clear communicator of the status of these leads to the Directors & Senior Management team at 59 and the wider Journey Business Development team.

An ability to expertly forge new connections and partnerships and to build trust fast, as well as maintaining excellent relationships with existing clients and collaborators, is essential to this role. The ideal candidate will not be afraid to pro-actively pick up the phone as a first action or response, and will be excited by working with clients in territories across the globe.

This role would suit someone with direct experience in a business development role, but could also suit someone with a background in sales, marketing, producing or administration where building a network of clients and expertly handling those relationships and communications has been central to your work.

We actively encourage people from a variety of backgrounds to apply for this role.

KEY RESPONSIBILITIES

Key responsibilities will include, but are not limited to:

• Coordinate all preparation for and minute the weekly Business Development (BD) meeting at 59 where we discuss all active leads, identify priorities and assign action items across the Directors and Senior Management team.
• Coordinate all preparation for and minute the bi-weekly Incoming Projects meeting where we bring all new opportunities to the meeting for discussion.
• Coordinate all data in Salesforce (CRM) and report weekly on activity against set sales targets.
• Manage the incoming enquiries mailbox filtering requests about the company’s work and taking initial meetings with clients to scope out the project timelines, scope and deliverables.
• Manage the internal briefing process to ensure smooth handover of projects to a member of the Producing team and enable the best results in regard to the development of projects through regular updates and strong internal communications.
• Track correspondence to ensure leads are followed through.
• Create creative presentation decks for submission to various clients and stakeholders.
• Read and summarise RFPs to enable the Senior Team to make an informed decision about whether to pursue particular projects.
• Coordinate the RFP and procurement process to ensure deadlines are met and for larger submissions ensuring the wider creative team is briefed and working to the correct deadline, collating material, writing methodologies, editing CVs etc. in conjunction with the appropriate Producer.
• Work closely with the Head of Studio updating on incoming projects and capacity requirements for the design department.
• Work with the Project Directors and wider Journey BD team to maintain an ongoing list of aspirational relationships and partners and coordinate the pipeline process for developing new relationships.
• Support the Producing team to track the progress of developing projects and assist in closing new projects as necessary.
• Travel to assist Project Directors or Producers in Business Development opportunities as required.

OTHER

• Routinely review and update the CRM and Pipeline process so it remains fit for purpose.
• Work with colleagues across the Journey group to share practice.
• Contribute to 59’s work around Sustainability, Universal Design and Belonging & Inclusion.
• Any further tasks as reasonably requested.
• Owing to the nature of our work, this job will require regular in-person attendance at our London studio. At times it will require evening and weekend work as well as occasional travel to different territories. 59 operates a Flexible Paid Time Off (PTO) policy and a package of other wellbeing initiatives to bring balance to what is at times a very demanding workload.

PERSON SPECIFICATION

Essential:

• Excellent written and verbal communication skills.
• Demonstrable experience in business development and/or similar role where building and maintaining client relationships are central to your work.
• Experience with CRM/tracking systems.
• Experience creating presentation decks and/or design assets for clients.
• Experience managing pipelines effectively with busy executive level leaders.
• Experience building and maintaining strong relationships with external stakeholders.
• Experience working in a fast-paced environment and adapting to changing deadlines and circumstances.
• Very strong administration and organisation skills.
• Confidence to represent 59 at the highest level to key stakeholders.
• Willingness to travel.

Desirable:

• Experience working in other global contexts, particularly in Middle East and Far East territories.
• Experience with Salesforce, Google Slides and Adobe Suite.
• Experience working in a design studio across one or more design specialisms including spatial design & architecture, video design & animation and technical design.

We only accept applications via the links located on our website – please head to our website for more information and to apply.

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