Floortender - Dirty Martini

Floortender - Dirty Martini

Bristol Full-Time No home office possible
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At a Glance

  • Tasks: As a Floortender, you'll greet guests, serve drinks, and ensure a fantastic experience.
  • Company: Join Dirty Martini, an award-winning cocktail bar known for exceptional training and growth opportunities.
  • Benefits: Enjoy skill-based pay, 50% off food and drink, early pay access, and mental health support.
  • Why this job: Be part of a fun, vibrant team that values creativity and personal development in a lively environment.
  • Qualifications: No prior experience needed; just bring your friendly personality and excellent customer service skills!
  • Other info: Stand out by applying with a CV or a fun video showcasing your personality!

What’s in It for You?

  • Earn as you learn – with skill based pay we will increase your hourly rate as you develop new skills.
  • Your dedication to the customer experience will be rewarded with a generous service charge.
  • An amazing 50% discount on food and drink across all our awesome venues.
  • Deals and discounts with a wide range of businesses through our discount portal.
  • Early access to your pay through Wagestream.
  • £10,000 life assurance to support your loved ones if the worst happens.
  • Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
  • Training and development opportunities. We're invested in your success during your time with us!
  • Fun and vibrant working environment with a fantastic team.

This is a PART TIME/FULL TIME vacancy, with shifts based over (ENTER DAYS), and a wage starting at £(ENTER AMOUNT) per hour!

About Us:

Dirty Martini isn't just any cocktail bar; we're an industry-leading brand that believes in providing exceptional training, competitive pay, and endless opportunities for growth. You'll have the chance to work alongside top professionals, get creative with menu design, and even attend product tastings and showcases. It's an experience like no other!

What We Need:

As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortender’s love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.

Responsibilities:

  • Greet and welcome guests as they arrive, providing a warm and friendly first impression.
  • Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
  • Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
  • Engage with guests, providing information on menu items, drink specials, and promotions.
  • Anticipate guest needs and promptly address any inquiries or requests.
  • Collaborate with the team to ensure smooth and efficient service.
  • Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
  • Assist with setting up and breaking down the bar and seating areas before and after service.

Skills and Experience:

  • Excellent customer service and communication skills, with the ability to interact with any guest.
  • Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
  • Friendly and outgoing personality with a genuine desire to create a positive guest experience.
  • Knowledge of responsible alcohol service and legal drinking age requirements.

About Nightcap:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

Our Values:

  • We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
  • Proud AF - Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
  • Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
  • Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
  • People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

Your Application, Your Way

At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine though when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing and we should hire you, maybe you’ve even got a little party trick you want to show... this truly is Your Application, Your Way.

Floortender - Dirty Martini employer: Dirty Martini (Nightcap Plc.) Careers

At Nightcap, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work culture that fosters creativity and collaboration. As a Floortender at Dirty Martini, you'll enjoy competitive pay with skill-based increases, generous discounts, and comprehensive support through our Employee Assistance Program, all while working in a fun environment alongside passionate professionals. With ample training and development opportunities, we are committed to helping you grow and thrive in your career, making every shift a rewarding experience.
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Contact Detail:

Dirty Martini (Nightcap Plc.) Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floortender - Dirty Martini

✨Tip Number 1

Familiarise yourself with Dirty Martini's unique cocktail offerings and the overall vibe of the venue. This knowledge will help you engage with guests and showcase your passion for the brand during any interactions.

✨Tip Number 2

Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various guest interactions smoothly will set you apart as a candidate who can thrive in a fast-paced environment.

✨Tip Number 3

Showcase your personality! Since the application allows for a video submission, use this opportunity to let your enthusiasm shine through. Share a fun story or a party trick that reflects your character and aligns with the vibrant atmosphere at Dirty Martini.

✨Tip Number 4

Network with current or former employees of Nightcap to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your genuine interest in joining their team.

We think you need these skills to ace Floortender - Dirty Martini

Excellent Customer Service Skills
Strong Communication Skills
Multitasking Abilities
Friendly and Outgoing Personality
Knowledge of Responsible Alcohol Service
Time Management
Team Collaboration
Attention to Detail
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Adaptability
Positive Attitude
Basic Knowledge of Food and Beverage Service

Some tips for your application 🫡

Show Your Personality: Since the application allows for a video submission, take this opportunity to showcase your personality. Be enthusiastic and genuine, and don’t hesitate to share a fun fact or a party trick that reflects your character.

Tailor Your CV: If you choose to submit a CV, make sure it highlights your customer service experience and any relevant skills. Use specific examples that demonstrate your ability to create memorable guest experiences, as this is crucial for the Floortender role.

Highlight Relevant Skills: Focus on skills that align with the job description, such as excellent communication, multitasking abilities, and knowledge of responsible alcohol service. Make sure these are evident in both your CV and video.

Express Your Passion: In your application, whether written or spoken, convey your passion for the hospitality industry and your desire to create great experiences for guests. This aligns with Nightcap's values and will help you stand out.

How to prepare for a job interview at Dirty Martini (Nightcap Plc.) Careers

✨Show Your Personality

As a Floortender, your personality is key! Make sure to let your friendly and outgoing nature shine through during the interview. Share anecdotes that highlight your customer service skills and how you create positive experiences for guests.

✨Know the Menu

Familiarise yourself with Dirty Martini's menu and drink specials before the interview. Being able to discuss specific items shows your enthusiasm for the role and your commitment to providing excellent service.

✨Demonstrate Multitasking Skills

Prepare to discuss how you handle multiple tasks at once, especially during busy periods. Share examples from past experiences where you successfully managed various responsibilities while maintaining a high level of service.

✨Engage with the Interviewer

Treat the interview like a conversation rather than a formal Q&A. Ask questions about the team culture and training opportunities, showing your interest in personal development and collaboration within the workplace.

Floortender - Dirty Martini
Dirty Martini (Nightcap Plc.) Careers
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