At a Glance
- Tasks: Run the Boxpark unit, manage operations, and create unforgettable guest experiences.
- Company: Join Dirty Bones, a vibrant spot in Croydon with bold flavours and a lively atmosphere.
- Benefits: Earn £17.00 per hour, enjoy staff meals, and grow within a dynamic team.
- Other info: Fast-paced environment where your personality shines and career growth is real.
- Why this job: Be the face of Dirty Bones, engaging guests and leading a passionate team.
- Qualifications: Experience in hospitality management and a genuine love for food and people.
Location: Boxpark
Contract: Full-time
Salary: £17.00 per hour
WHO WE ARE
Dirty Bones Boxpark is a unit in Croydon, elbow to elbow with the best independent food and drink names around, and we bring the Dirty Bones swagger to South London. Bold flavours, an open kitchen, and a crowd that's here for the night, not just the meal. We're part of something bigger, but on the ground here it's our unit, our team, our standards. We need someone who can own that.
THE ROLE
This isn't a behind-the-scenes gig. We're looking for someone who can run our Boxpark unit like it's their own storefront, keeping standards tight, the team sharp, and every guest walking away remembering the name Dirty Bones. You're the face, the fixer, and the frontline all in one. You'll own the day-to-day of the unit: the numbers, the people, the pace. But you'll also be out there, reading the room, greeting regulars, handling questions on the fly, and making sure every single guest in eyeline knows exactly who they're dealing with.
WHAT YOU'LL DO
- Oversee daily operations of the Boxpark Croydon unit, keeping standards consistent across every shift
- Manage stock, ordering, and wastage to keep the unit tight and on budget
- Ensure full compliance with food hygiene, safety, and HACCP standards
- Lead, coach, and schedule the team so the right people are in the right place at the right time
- Report performance, issues, and stock concerns straight to Operations, no delays
Guest Experience
- Be the face of the unit, engaging guests with confidence and personality in an open, high-visibility format
- Handle menu and allergen questions accurately and without missing a beat
- Manage guest feedback and complaints like a pro, escalating where it counts
- Set the tone and energy for the whole unit during service
- Represent Dirty Bones with the swagger and professionalism the brand's known for
WHAT WE'RE LOOKING FOR
- Proven experience managing a unit, kitchen, or fast-paced hospitality site
- Genuine passion for food, people, and delivering an experience guests talk about after
- Confident, personable, comfortable being the one everyone looks to
- Allergen awareness (Level 2 Food Safety certificate preferred)
- A leader who stays cool under pressure and brings the team with them
- Flexibility across weekday and weekend shifts, including evenings
WHAT YOU GET
- Competitive hourly rate
- Staff meals on shift
- Real room to grow within the Dirty Bones family
- A fast, high-energy environment where your personality isn't just welcome, it's the job
Unit Manager / Guest Experience Host - Boxpark - South London employer: Dirty Bones
Dirty Bones in Oxford is an exceptional employer that values individuality and creativity, fostering a vibrant work culture where team members can thrive. With flexible hours, comprehensive training, and enticing benefits like free meals and bonus schemes, employees are encouraged to grow and develop within a supportive environment, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Manager / Guest Experience Host - Boxpark - South London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dirty Bones. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dirty Bones
Don't be shy about reaching out to Dirty Bones directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Unit Manager / Guest Experience Host - Boxpark - South London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dirty Bones and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dirty Bones
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
