Customer service & Marketing

Customer service & Marketing

Dalston Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers face-to-face and promote products for our clients.
  • Company: Swan Marketing is a vibrant marketing company in Hackney, London, focused on direct customer acquisition.
  • Benefits: Enjoy uncapped commission, full training, team incentives, and a fun work environment.
  • Why this job: Join a passionate team, exceed sales targets, and enjoy rapid career progression.
  • Qualifications: No experience needed; just bring your enthusiasm and communication skills!
  • Other info: Must be 18+; this role combines office and fieldwork.

The predicted salary is between 28800 - 43200 £ per year.

About Us Swan Marketing is a fast-growing marketing company based in London in the heart of Hackney. We specialize in face-to-face customer acquisition and direct marketing campaigns, tailored to our clients\’ goals. Whether it’s boosting brand awareness or driving sales, we deliver results through dynamic field strategies and a team of passionate sales professionals. The Role We are looking for enthusiastic and confident Sales Representatives to join our expanding team. This role involves face-to-face interactions, making it perfect for individuals who thrive on engaging with people and working in a performance-driven environment. Key Responsibilities * Carry out face-to-face sales & client interactions * Promote products and services on behalf of Swan Marketing’s clients * Generate new customer leads and close sales confidently * Represent client brands professionally in residential and business areas * Deliver excellent customer service and product knowledge * Consistently work towards (and exceed) daily/weekly sales targets What We’re Looking For * Strong communication and interpersonal skills * A positive attitude, resilience, and self-motivation * Target-driven mindset with a passion for sales * Ability to work both independently and within a team * No previous experience required – full training provided * Must be 18+ What We Offer * Uncapped commission – the more you sell, the more you earn * Full training and ongoing support * Rapid progression opportunities based on performance * Team incentives, bonuses, and regular social events * A fun, energetic, and supportive work environment Location This is an office and field-based role, starting from: 📍 4th Floor, 69 Dalston Lane, Hackney, E8 2NG 👉 How to Apply: If you’re ready to kick-start your sales career with Swan Marketing, send us your CV and a short cover note today

Customer service & Marketing employer: Direct Universal Marketing

Swan Marketing is an exceptional employer located in the vibrant heart of Hackney, London, offering a dynamic and supportive work environment for those passionate about sales and customer service. With uncapped commission, comprehensive training, and rapid progression opportunities, employees are empowered to thrive and achieve their career goals while enjoying team incentives and regular social events. Join us to be part of a fun, energetic team that values your contributions and fosters personal growth.
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Contact Detail:

Direct Universal Marketing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer service & Marketing

Tip Number 1

Familiarise yourself with Swan Marketing's clients and their products. Understanding what you’ll be promoting will not only boost your confidence but also help you engage more effectively with potential customers.

Tip Number 2

Practice your face-to-face communication skills. Since this role involves direct interactions, consider role-playing scenarios with friends or family to enhance your ability to connect with people and close sales.

Tip Number 3

Showcase your enthusiasm for sales during any interviews or informal chats. A positive attitude and genuine passion for engaging with customers can set you apart from other candidates.

Tip Number 4

Network with current employees or others in the industry. Engaging with people who are already in similar roles can provide valuable insights and tips on how to excel in the position you're applying for.

We think you need these skills to ace Customer service & Marketing

Strong Communication Skills
Interpersonal Skills
Customer Service Orientation
Sales Skills
Positive Attitude
Resilience
Self-Motivation
Target-Driven Mindset
Teamwork
Adaptability
Problem-Solving Skills
Time Management
Persuasion Skills
Networking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of Sales Representative. Emphasise your communication skills, target-driven mindset, and any customer service experience, even if it's informal.

Craft a Compelling Cover Note: Write a short cover note that showcases your enthusiasm for the role and the company. Mention why you are interested in working for Swan Marketing and how your personality fits their dynamic team environment.

Highlight Your Soft Skills: Since the role requires strong interpersonal skills, make sure to mention examples of how you've successfully engaged with people in the past. This could be through previous jobs, volunteer work, or even social situations.

Show Your Motivation: Express your motivation for sales and customer service in your application. Talk about your passion for helping others and how you thrive in performance-driven environments, as this aligns with what Swan Marketing is looking for.

How to prepare for a job interview at Direct Universal Marketing

Show Your Enthusiasm

Swan Marketing is looking for enthusiastic individuals, so make sure to convey your excitement about the role. Share why you’re passionate about sales and customer service during the interview.

Demonstrate Strong Communication Skills

Since the role involves face-to-face interactions, practice clear and confident communication. Be prepared to discuss how you've effectively engaged with others in past experiences, even if they are not directly related to sales.

Highlight Your Resilience

A positive attitude and resilience are key traits for this position. Think of examples where you've overcome challenges or maintained motivation in tough situations, and be ready to share these stories.

Prepare Questions About the Role

Show your interest by preparing thoughtful questions about the company and the role. Ask about the training process, team dynamics, or what success looks like in this position to demonstrate your eagerness to learn and grow.

Customer service & Marketing
Direct Universal Marketing
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