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For Companies At a Glance
- Tasks: Lead and grow the Club Shop network while engaging with clubs and schools.
- Company: Join the UK's top custom football teamwear specialists, known for speed and quality.
- Benefits: Enjoy a competitive salary, opportunities for skill development, and a supportive culture.
- Why this job: Be part of a dynamic team that values innovation and collaboration in sports.
- Qualifications: Experience in customer engagement or business development is essential; passion for sports is a plus.
- Other info: This is a permanent, full-time role based in Dundee, UK.
The predicted salary is between 30000 - 42000 £ per year.
Location: Dundee, UK (On-site) | Salary: Competitive | Type: Permanent, Full Time
Who We Are
We are the UK's leading specialists in custom football teamwear, providing grassroots teams with the fastest fulfilment in the industry. Partnering with top brands like Nike, adidas, Mitre, and Joma, we've built a reputation for reliability, speed, and quality. As a fast-growing SME, we embrace bold ideas and innovation, always looking for smarter, more efficient ways to improve. We believe in simplicity, making it easy for teams to get the custom teamwear they need, when they need it. Our business is built on trust—within our team, with our suppliers, and with the customers who rely on us. Our culture is down-to-earth and hard-working. We value people who take initiative, work collaboratively, and bring fresh ideas. It's a place where you'll be challenged, supported, and given real opportunities to develop your skills.
Who We're Looking For
Are you passionate about team sport, customer engagement, and business growth? Our Club Shops are the foundation of Direct Soccer, driving our business forward by providing teams with a seamless, high-quality experience. As Club Shop Lead, you'll take charge of this remit, ensuring clubs receive top-tier service while continuously growing our portfolio. This role is perfect for someone who thrives on building relationships, driving sales, and delivering operational excellence. You'll be at the forefront of growing our Club Shop portfolio, working closely with clubs and schools to strengthen partnerships and expand our reach. You will also collaborate with our key brand partners such as Nike, adidas, Joma, and Mitre.
What You'll Do
- Lead & Grow the Club Shop Network – Onboard new clubs with a consistent, smooth experience while regularly nurturing existing relationships.
- Engage with Clubs & Schools – Conduct outreach to bring in new business, gather feedback, and ensure clubs receive the required support.
- Develop and Grow the Loyalty Scheme – Manage and expand by encouraging clubs to engage with this benefit.
- Optimise Inventory & Operations – Ensure clubs receive the right products on time by working with Purchasing to forecast demand and minimise delays.
- Strengthen Brand Partnerships – Work closely with our brand partners to align on available programmes and ensure clubs benefit from the best product ranges.
- Represent Direct Soccer – Attend tournaments, events, and meetings to showcase our Club Shops and strengthen industry connections.
What You'll Need
- Experienced in customer engagement, account management, or business development in e-commerce.
- A strong communicator who can drive sales and outreach with confidence.
- Passionate about team sports and building relationships with clubs.
- Highly organised and able to manage a large volume of Club Shops efficiently.
- A strong collaborator who works well across departments.
- Knowledge of sports teamwear and club operations is a plus.
Direct Soccer Club Shop Lead employer: Direct Soccer Limited
Contact Detail:
Direct Soccer Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Soccer Club Shop Lead
✨Tip Number 1
Familiarise yourself with the grassroots football scene in Dundee. Understanding local clubs and schools will help you engage effectively and demonstrate your passion for team sports during interviews.
✨Tip Number 2
Network with professionals in the sportswear industry, especially those connected to brands like Nike and adidas. Building relationships can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific strategies for onboarding new clubs and nurturing existing relationships. Having concrete ideas ready will show your initiative and understanding of the role's requirements.
✨Tip Number 4
Stay updated on trends in e-commerce and customer engagement within the sports sector. Being knowledgeable about current practices will help you stand out as a candidate who is proactive and informed.
We think you need these skills to ace Direct Soccer Club Shop Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Direct Soccer Club Shop Lead position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer engagement, account management, or business development. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and build relationships.
Write a Strong Cover Letter: In your cover letter, express your passion for team sports and your understanding of the importance of customer engagement. Highlight specific examples of how you've successfully managed relationships or driven business growth in previous roles.
Showcase Your Skills: Use your application to showcase your organisational skills and ability to manage multiple Club Shops efficiently. Mention any relevant knowledge of sports teamwear and club operations to strengthen your candidacy.
How to prepare for a job interview at Direct Soccer Limited
✨Show Your Passion for Team Sports
Make sure to express your enthusiasm for team sports during the interview. Share personal experiences or stories that highlight your passion, as this role is all about building relationships with clubs and schools.
✨Demonstrate Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to build rapport and drive sales, as these skills are crucial for the Club Shop Lead position.
✨Be Ready to Discuss Operational Excellence
Since the role involves optimising inventory and operations, be prepared to discuss your experience in managing logistics and ensuring timely delivery of products. Show that you understand the importance of efficiency in a fast-paced environment.
✨Research the Brand Partnerships
Familiarise yourself with the brands mentioned in the job description, such as Nike and adidas. Being knowledgeable about their products and how they align with the company's goals will demonstrate your commitment and readiness for the role.
