Digital Senior Account Manager (Permanent)

Senior Account Manager – Digital, UX & Web Applications London (Hybrid, 2 days in-office) | £45–55k + Bonus Are you an experienced Account Manager / SAM or AD with a strong foundation in digital delivery, web builds, and UX-led product design? We\’re looking for someone who is digitally savvy to help drive impactful web and application projects across high-profile public and private sector clients. You’ll manage key accounts and the full lifecycle of complex web and digital product initiatives — from CMS-driven website launches to cutting-edge web application design and UX strategy. This is a role for someone who thrives in a collaborative environment and wants to shape meaningful digital experiences. Owning and growing key client relationships across strategic digital accounts Leading end-to-end delivery of CMS-driven websites, web applications, and UX/UI design projects Collaborating with product, UX, design, and development teams to deliver polished, user-centric digital solutions Hosting regular client reviews and surfacing opportunities for growth and innovation Supporting RFPs, renewals, and marketing material creation Ensuring delivery excellence across time, budget, and quality metrics Proven experience in account management within a digital, creative, or tech agency environment Deep knowledge of the web and digital product landscape, including CMS platforms, responsive design, UX strategy, and web application delivery A confident communicator and natural relationship-builder who thrives in fast-paced digital teams A commercial mindset with a strong focus on client outcomes and scalable solutions Flexible hybrid working (2 days/week in London HQ) Competitive salary (£45–55k) + performance bonus Career development framework with promotion opportunities every 6 months A benefits package designed around lifestyle, growth, and wellbeing