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- Tasks: Lead exciting CRM and integrated campaigns, managing delivery from start to finish.
- Company: Join a dynamic agency known for its supportive culture and hybrid working model.
- Benefits: Enjoy flexible working, strong development opportunities, and a collaborative environment.
- Why this job: Perfect for those who thrive on creativity, problem-solving, and building relationships.
- Qualifications: Experience in integrated marketing and hands-on CRM is essential; leadership skills are a plus.
- Other info: Ideal for current Senior Account Managers or experienced Account Managers looking to advance.
The predicted salary is between 40000 - 45000 £ per year.
We’re looking for a sharp and motivated Senior Account Manager to lead delivery on an exciting account, with a strong emphasis on CRM. This is an amazing agency with true hybrid working (2 days in the office) and a lovely culture.
You’ll be managing cross-channel campaigns that span brand, digital, and CRM—from shaping creative briefs to tracking delivery and budgets. This is a hands-on role with plenty of responsibility, ideal for someone who loves building trusted relationships and seeing complex work through from start to finish.
You’ll be a great fit if you:
- Have experience running integrated marketing campaigns, with solid hands-on CRM experience
- Know how to keep multiple moving parts on track across channels and teams
- Are confident leading client comms, timelines and budgets with minimal oversight
- Thrive in a fast-paced, collaborative environment where quality and creativity matter
- Are curious, organised and enjoy solving problems on the fly
Whether you’re already in a SAM role or an experienced Account Manager ready to step up, this is a great opportunity to join a supportive team and do standout work.
What’s on offer:
- A creatively ambitious client with a challenger mindset
- Supportive and collaborative agency culture
- Flexibility through a hybrid working model
- Strong development and progression opportunities
The salary for this is around £40K to £45K.
CRM Senior Account Manager employer: Direct Recruitment
Contact Detail:
Direct Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Senior Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and integrated marketing. Being able to discuss current strategies and tools during your conversations will show that you're not only knowledgeable but also passionate about the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work in agencies similar to ours. Attend relevant events or webinars where you can meet potential colleagues and learn more about the agency culture.
✨Tip Number 3
Prepare to showcase your experience with cross-channel campaigns. Think of specific examples where you've successfully managed multiple components and how you ensured everything stayed on track.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing scenarios where you've had to think on your feet. This role requires quick thinking, so being ready to discuss past challenges will highlight your suitability for the position.
We think you need these skills to ace CRM Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in running integrated marketing campaigns and CRM. Use specific examples that demonstrate your ability to manage cross-channel campaigns and client communications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the agency's culture. Mention how your skills align with their needs, particularly your hands-on CRM experience and ability to thrive in a fast-paced environment.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved problems in previous roles. This could include managing timelines, budgets, or coordinating with multiple teams to keep projects on track.
Highlight Relationship-Building Experience: Emphasise your ability to build trusted relationships with clients and colleagues. Include specific instances where your interpersonal skills have led to successful project outcomes or improved client satisfaction.
How to prepare for a job interview at Direct Recruitment
✨Showcase Your CRM Expertise
Make sure to highlight your hands-on experience with CRM systems during the interview. Be prepared to discuss specific campaigns you've managed, the strategies you employed, and the results achieved. This will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Your Project Management Skills
Since the role involves managing multiple moving parts, be ready to share examples of how you've successfully kept projects on track. Discuss your approach to timelines, budgets, and team collaboration to show that you can thrive in a fast-paced environment.
✨Prepare for Client Communication Scenarios
As client communication is key, think of scenarios where you've had to lead discussions or resolve issues with clients. Practice articulating your thought process and how you maintain strong relationships, as this will be crucial for the agency's culture.
✨Emphasise Your Problem-Solving Abilities
The job requires someone who enjoys solving problems on the fly. Prepare to discuss instances where you've encountered challenges in your previous roles and how you approached them. This will showcase your adaptability and creativity, which are highly valued in this position.
