Director, Customer Account Manager in City of London
Director, Customer Account Manager

Director, Customer Account Manager in City of London

City of London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Direct Recruitment

At a Glance

  • Tasks: Lead social strategies and manage client relationships in a fast-paced startup.
  • Company: Exciting social media startup backed by a major media company.
  • Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Shape the future of a growing agency while delivering innovative work for clients.
  • Qualifications: Experience as a Senior Account Manager or Account Director in a creative agency.
  • Other info: Collaborative environment with a focus on mentorship and team leadership.

The predicted salary is between 60000 - 80000 £ per year.

This is a unique chance to join a fast-scaling social media startup at a foundational level. Backed by a major, established media company, we offer the security and resources of a large group with the speed, culture, and "blank canvas" appeal of a boutique agency.

We are looking for a strategic, social-first Account Director to act as the right-hand person to our Founding Partner. You will be instrumental in delivering world-class work for our current clients while helping to shape the agency’s future through new business and operational growth.

As Account Director, you will take ownership of client relationships and team leadership. You aren’t just managing projects;

  • Strategic Leadership: Act as the primary lead for a portfolio of accounts, ensuring social strategies are innovative, measurable, and aligned with client business goals.
  • Founder Support: Work directly with the Founding Partner to scale the agency, streamline internal processes, and mentor junior staff.
  • Financial Oversight: Manage account profitability, budgeting, and forecasting.

Experience: Proven track record as a Senior Account Manager or Account Director within a social, creative, or integrated agency. You understand community, creators, and the nuances of platform algorithms.

Commercial Acumen: Comfortable leading pitches and managing high-level client stakeholders.

Collaborative Spirit: You thrive in a flat structure and enjoy working closely with creative and production teams.

Proximity: Able to commute to our North London office near Highbury & Islington for collaborative days.

Flexible Working: We offer a flexible hybrid pattern to suit your lifestyle.

Please submit your CV and a brief note outlining your experience in scaling social accounts.

Director, Customer Account Manager in City of London employer: Direct Recruitment

Join a dynamic and innovative social media startup in North London, where you'll enjoy the best of both worlds: the stability of a major media company and the vibrant culture of a boutique agency. We prioritise employee growth through mentorship opportunities and a collaborative work environment, allowing you to shape your career while contributing to exciting projects. With flexible hybrid working arrangements, we ensure that you can balance your professional and personal life effectively.
Direct Recruitment

Contact Detail:

Direct Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager in City of London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your expertise! Create a portfolio that highlights your best work and achievements. When you’re in interviews, use real examples to demonstrate how you’ve driven success in previous roles. This will set you apart from the competition.

✨Tip Number 3

Prepare for the pitch! Since you’ll be leading pitches, practice your presentation skills. Know your stuff inside out and be ready to answer tough questions. Confidence is key, so rehearse until you feel like a rockstar!

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your strategic leadership and collaborative spirit, and let us know how you can help shape our agency’s future.

We think you need these skills to ace Director, Customer Account Manager in City of London

Strategic Leadership
Client Relationship Management
Team Leadership
Social Media Strategy
Financial Oversight
Budgeting
Forecasting
Commercial Acumen
Pitching Skills
Collaboration
Understanding of Community and Creators
Knowledge of Platform Algorithms
Mentoring
Process Streamlining

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Director role. Highlight your strategic leadership and client management experience, as these are key for us.

Craft a Compelling Cover Note: In your cover note, share your passion for social media and how you can contribute to our agency's growth. Be sure to mention any relevant successes you've had in scaling accounts or leading teams.

Showcase Your Commercial Acumen: We want to see your understanding of financial oversight and account profitability. Include examples of how you've managed budgets or forecasts in previous roles to demonstrate your commercial savvy.

Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly!

How to prepare for a job interview at Direct Recruitment

✨Know Your Stuff

Before the interview, dive deep into the company’s social media presence and recent campaigns. Understand their clients and how they align with your experience. This will help you speak confidently about how you can contribute to their goals.

✨Showcase Your Strategic Mindset

Prepare examples of how you've developed innovative social strategies in past roles. Be ready to discuss measurable outcomes and how your strategies aligned with client business goals. This will demonstrate your ability to think strategically, which is crucial for the Account Director role.

✨Highlight Your Leadership Skills

Since this role involves team leadership and mentoring, come prepared with stories that showcase your leadership style. Talk about how you've supported junior staff or streamlined processes in previous positions. This will show that you’re not just a manager but a true leader.

✨Be Ready for Financial Discussions

Brush up on your financial oversight skills. Be prepared to discuss budgeting, forecasting, and managing account profitability. Having concrete examples of how you've successfully managed finances in past roles will set you apart as a candidate who understands the commercial side of account management.

Director, Customer Account Manager in City of London
Direct Recruitment
Location: City of London

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