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For Companies At a Glance
- Tasks: Be the go-to person for clients, managing communications and content calendars.
- Company: A vibrant agency with a unique culture and collaborative spirit.
- Benefits: Enjoy hybrid working, free breakfast, team lunches, and epic parties.
- Why this job: Join a dynamic team and make a real impact on major global brands.
- Qualifications: Organised, detail-oriented, and passionate about CRM and multi-channel communications.
- Other info: Access to learning programmes and excellent career development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Hiring: Account Manager (Integrated) – it’s about being the central lynchpin of the account. You’ll be working within the Customer Engagement team, focusing on CRM and multi-channel communications for a major global brand.
What you’ll be doing:
- Acting as the key day-to-day client contact, managing content and communications calendars from briefing to deployment.
- You’ll have the opportunity to write and edit short, customer-facing copy to ensure it matches the brand tone of voice.
- Working cross-functionally with creative, planning, and social teams to drive workstreams forward.
- Managing the brilliant basics, from timelines and resource booking to WIPs and finance admin.
The Ideal Candidate
I’m looking for someone who is extremely organised and thrives in an agency environment. You have a sound knowledge of various channels, with CRM being a key strength. You have a keen interest in the "why" behind the work and aren’t afraid to dive into desk research to support a planner. You lead with positivity and a "can-do" spirit, even when managing multiple stakeholders under pressure. You have unwavering attention to detail and take pride in delivering high-quality, accurate work.
Why Join This Agency?
The culture here is genuinely special. True Hybrid Working: 3 days in the office (Mon, Wed, Thu) to keep the collaborative spark alive. Investment in You: Access to all-agency learning and development programme. The Perks: Free daily breakfast, team lunch every Thursday, bi-monthly company meetings, and legendary summer/Christmas parties.
Account Manager employer: Direct Recruitment
Contact Detail:
Direct Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at agencies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially anything related to CRM and multi-channel communications. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and campaigns. Being able to discuss their work shows genuine interest and helps you stand out as a candidate who’s ready to dive in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with CRM and multi-channel communications, as well as any relevant projects that showcase your organisational skills and attention to detail.
Showcase Your Writing Skills: Since you'll be writing customer-facing copy, include examples of your writing in your application. Whether it's a blog post, marketing material, or social media content, let us see how you match tone and style to brand guidelines.
Demonstrate Your Positivity: We love a 'can-do' attitude! In your application, share instances where you've tackled challenges with a positive mindset. This will show us that you thrive under pressure and can manage multiple stakeholders effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity within our Customer Engagement team.
How to prepare for a job interview at Direct Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you research the major global brand you'll be working with. Understand their tone of voice, values, and recent campaigns. This will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Account Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed timelines, resources, or communications. Be ready to discuss how you handle multiple stakeholders and keep everything on track, especially under pressure.
✨Demonstrate Your CRM Knowledge
Since CRM is a crucial part of this role, brush up on your CRM skills and be prepared to discuss how you've used these tools in previous positions. Share specific examples of how you've engaged customers through multi-channel communications and what strategies worked best.
✨Emphasise Your Collaborative Spirit
This role involves working cross-functionally with various teams. Highlight your experience in collaborating with creative, planning, and social teams. Share stories that showcase your positive attitude and 'can-do' spirit, especially when faced with challenges or tight deadlines.